I just wanted to drop you a note about my experience with two of your employees, Dana and Chris. Arriving home Friday night after work, my wife advised me that the garage door to one bay of our garage had stopped working, and that parts were lying on the floor. After taking a quick look, I realized it was well beyond my skill level. My wife remembered that Precision Door had installed a new garage door opener for us in 2002, and we were pleased with the service, so I found your phone number and called. I was hoping to get an appointment for sometime the following week, but your scheduler offered to have someone stop by the next day. Dana showed up on time, and after looking at both doors, suggested we have the springs and associated hardware replaced on both doors, since they appeared to have the same wear on each side. Since he didn’t have all the parts to take care of both doors, he did a temporary fix on the broken door so we could use it, and scheduled an appointment for Monday morning to get both doors repaired. Today, right on time, he and Chris showed up, and took care of both doors.
It was a pleasure working with Dana and Chris, and I wouldn’t hesitate to recommend you company to anyone who needed work done on their garage doors. Congratulations on having such a well run company, with such great employees.
Broken Garage Door Spring Repair
Garage Door Rebuild