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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Wilmington, DE

Wilmington has received 128 reviews, averaging:

4.9 of 5 Stars
4.9 of 5 Stars

Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Telephone
submission
[?]
I'm very happy with everything about my new garage door and opener and the technician came early. I appreciate everything.
–Patricia Rose
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Telephone
submission
[?]
I'm very satisfied with my garage door repair. The technician was a nice guy - very helpful and courteous.
–Paul Montigney
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Telephone
submission
[?]
Our service was great. The quick turn around was appreciated and it was fixed right the first time. The tech did a great job. We're very satisfied with everything and will call again if we need your services.
–Joseph Rocheleau
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2011
Comments: Telephone
submission
[?]
Our service was fine and the guy was very nice. We're very happy with the repair and plan to call you again if we have to.
–Jack Hoylman
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2011
Comments: Telephone
submission
[?]
I called because there was a Precision Door sticker in my garage when I moved in, so I decided to give it a whirl & I'm still whirling. I'm very pleased with the efficiency and knowledge of the technician and the end result of the repair. The door works wonderful and I couldn't be happier. Of course I'll call again if I have to and will be glad to refer Precision Door to anyone.
–Diane Thomas
Service Provided:
Garage Door Opener Install
Product:
Wood Garage Doors
Technician:
Rick
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2010
Comments: Telephone
submission
[?]
The technician was very prompt & courteous. He finished the job nicely and your service was followed up by your office. I'll be sure to call again if needed and will be sure to refer your business.
–Karen D'Eramo
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Dana
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2010
Comments: Telephone
submission
[?]
Everything great. Everything fine, fine, fine.
–Bonnie Carpenter
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2010
Comments: Telephone
submission
[?]
Everything is fine and we'll call back if we need additional service
–Barbara Crowell
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2010
Comments: Telephone
submission
[?]
Everything went fine and the technician was very nice - he knew exactly what to do and deserves all 5's - I'll definitely be referring your service
–Barbara Schwartz
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/30/2010
Comments: Telephone
submission
[?]
Your service is great. Joey is really good. He called to see if it was ok to be early and then took the time to explain the workings and proper operation of my garage door. He also addressed other concerns I had. After everything was explained, I'm very comfortable with your prices and the warranty. I'll be calling if I have any more garage door needs and will be sure to refer your company. Joey is a great representative for Precision Doors.
–Randy Phelps
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/17/2010
Comments: Report Card
submission
[?]
Prompt, quick, informative, great job. Would recommend to others for excellent experience.
–Tom McCracken
A Response from Dean Wilkinson:
Mr. MrCracken:
Thank you so much for your positive comments. We sincerely appreciate our customers and any input provided. Thank you for taking the time to complete our review........Teri
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Install
Wilmington, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 11/16/2010
Comments: Telephone
submission
[?]
Our technician was very courteous, professional & knowledgeable. We thought it was a little more pricey than we wanted to pay, but it works well and is very quiet. Overall we're very satisfied and will call again if we need to. We'll also refer you services.
–J. Pollock
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
:
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/08/2010
Comments: Telephone
submission
[?]
We are very happy with our door. We love it. The technicians were very professional and courteous. The only problem we had was that we thought the door was going to be installed sooner than it was.
–James C.
A Response from Dean Wilkinson:
We apologize for the inconvenience of the wait time and for the lack of communication from our side. We are working on better communication in regards to wait time for new door orders and installations and look forward to serving you.
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Brandon
Garage Door Opener Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/08/2010
Comments: Report Card
submission
[?]
Thanks for the help.
Tried to fix the garage door opener. Looking forward to new door.
–Bonnie C.
Service Provided:
Garage Door Opener Repair
Product:
Wood Garage Doors
Technician:
Brandon
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/02/2010
Comments: Telephone
submission
[?]
Because I was happy with the previous service provided for a broken spring, naturally I called again for my opener problem and of course, I'm again satisfied with my new opener & the service follow-up after it was installed. I'll certainly call again if I need to and will refer your services if anyone needs a garage door taken care of.
–Ram Rapnagiri
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2010
Comments: Telephone
submission
[?]
Everything is good and the technician was very nice - he made recommendations and I will call when I decide to have the other work done.
–Cherrie Wang
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Joey
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2010
Comments: Telephone
submission
[?]
Thanks for the very quick service - we only call Precision because we're always happy with the service we receive - the technician made the adjustments that were needed and explained everything - we're considering the purchase of a new garage door & will definitely call when we're ready
–Peter Lyons
Service Provided:
Garage Door Repair
Product:
Wood Garage Doors
:
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2010
Comments: Telephone
submission
[?]
We had a garage door opener installed and everything is working fine. We'll call again if we have another need for service on our garage door.
–Lisa Benson
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
:
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/27/2010
Comments: Telephone
submission
[?]
My husband was pleased with your technician. He was very thorough, checked everything and reviewed everything. Being a previous customer, we have always referred your company and in fact referred someone to you just after your technician left yesterday. Thanks.
–Mrs. Allan Vincent
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
:
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/26/2010
Comments: Telephone
submission
[?]
Your technician is a nice gentleman, he did a wonderful job and we're very happy. We'll recommend you service.
–Mrs. John Hughes
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ken Holland
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/20/2010
Comments: Telephone
submission
[?]
I've been a repeat customer for the last 5 years and wouldn't call anyone else because your service has always been good. This time I just wanted to have my door checked out for safety and your tech was very nice, just like all of your technicians who have helped me in the past and I appreciate the really good service you give your customers.
–Stephanie Hyman
A Response from Dean Wilkinson:
Steph:
Thank you for taking the time to complete our survey. We appreciate the compliments to our techs, and of course, always appreciate the confidence you place in our service. Thanks again..........Teri
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ken Holland
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/14/2010
Comments: Telephone
submission
[?]
Everything is good - I got quick service when my car was trapped in the garage anf the technician did a very good job. I will definitely refer your company.
–Michele Margules
A Response from Dean Wilkinson:
Thank you for taking the time for our customer service review. We appreciate all of our customers the confidence placed in our service.
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/13/2010
Comments: Telephone
submission
[?]
What a dream job. Everything was perfect and the technician was a delight. I realize now that I should have replaced my garage door opener sooner, because it's so quiet. You score all 5's and I'll definietly call you again for any garage door problems and refer you to all of my family and friends. Thanks alot.
–Fred Turner
A Response from Dean Wilkinson:
We're glad the you're so satisfied with our products and service. Thank you for such positive reviews and great comments. We appreciate your business and for taking the time for this review.
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/13/2010
Comments: Telephone
submission
[?]
Everything was very professional and we're very happy with our garage door repair. The technician took the time to explain everything to us and handled himself professionally. We'll rate you with all 5's and will refer your service to everyone.
–Debbie Wishnow
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Joey
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/13/2010
Comments: Telephone
submission
[?]
Your technician came early, was professional & not only completed the service, but stayed to test the door after the repair was finished. He was very knowledgeable. I hope to get new doors in the spring and will definitely call you. Your on my referral list for everyone I know.
–Karin Clark
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Telephone
submission
[?]
Everything's fine - the technician was polite & friendly and took care of my problem right away. I plan to refer your company to anyone who asks.
–Ada Drozdowski
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dan
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Telephone
submission
[?]
Russ did a very good job. He was on time, neat, did a great job and the door looks very good. I'm very pleased.
–Sydbey Goldstein
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Telephone
submission
[?]
Everything is perfect. The technician knew everything, as always, and fixed everything. That;s why we always come back.
–Mary Dunleavy
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/04/2010
Comments: Telephone
submission
[?]
Thank you for your quick response - Ryan was our technician and not only is he very knowledgable, but he was ON TIME. He gave us alot of information - completed the repair on our garage door & made recommendations to consider for the future. The service was great and we're very happy. We'll definitely call you back and refer you to anyone who needs a garage door repaired
–Mrs. Lingle
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/04/2010
Comments: Telephone
submission
[?]
We had our door repaired about 5 years ago and were told that there was a warranty with the repair. WHAT A SURPRISE that this is a company that actually honors their warranty. Our technician was very polite, personable and informative - he found the problem right away and took care of it for us. We have spread the word about your service and will continue to do so.
–Linda Pyle
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
:
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
  • Dover (26)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (6)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (22)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (12)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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