Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player
Better Business Bureau Accredited Business

Designer Badge

Facebook Exclusive Offer

$20 Off Garage Door Opener Repair!

Email Address:

Closest Location:

Please send me future coupons and offers

Google Maps Favorite Place

International Door Association

Angies List Super Service Award Winner

Military Discounts

Senior Citizen Discount

CLOSE
Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

CLOSE CLOSE THIS BOX

Read what people are saying
about Precision Garage Door in:

Wilmington, DE

Wilmington has received 104 reviews, averaging:

4.88 of 5 Stars
4.88 of 5 Stars

Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The service I received was extremely friendly and professional, extraordinarily thorough, and very prompt. I cannot say enough about the quality service from Precision. I would highly recommend Precision to anyone in need of garage door service. Without a doubt a five star company!
–Elaine Butterfoss
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Jim
Garage Door Install
Wilmington, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
I have no complaints. The initial installation was a pleasant experience. An experienced technician who is respectful of you as a customer and considerate of your time is invaluable. I had to have someone come out a few months later because I am technical challenged sometime and they were very helpful, understanding and pleasant. I always give 4 stars because no one is perfect and there should be something to strive for..but you guys are very close to perfection!
–jeaniee reese
Service Provided:
Garage Door Install
Manager:
Dana
Garage Door and Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Telephone
submission
[?]
Your installer, Troy, did an extremely good job. He re-measured before he started & he was very knowledgeable about everything he was explaining. I'll refer Precision Doors as often as possible
–Robert Viskup
Service Provided:
Garage Door and Opener Install
Product:
Steel Garage Doors
Technician:
Troy
Garage Door Opener Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Telephone
submission
[?]
As a customer, I really appreciate the fact that Dan called when he was running a little late - nothing upsets me more than someone being late and wasting my time (except trying to do it myself and making the problem worse). I've always called Precision and every tech has been easy going yet professional and knowledgeable. Keep up the good work.
–Fred Pena
Service Provided:
Garage Door Opener Repair
Technician:
Dan
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2012
Comments: Telephone
submission
[?]
The new sensor that was installed is much more sensitive than the one I had before! If anything is in the way of it, the door's operation is stopped, which works out great. Definitely would recommend to friends and family.
–Ruth S.
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Manager:
Dana
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Telephone
submission
[?]
Dana did a great job & we really appreciate it. We've had service in the past by Precision Garage Door & prefer Dana for any future repairs
–Jack Hoylman
Service Provided:
Garage Door Opener Install
Manager:
Dana
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Telephone
submission
[?]
Pell explained everything he was going to do prior to the servicing of our door. I thought he did a great job! I've been a Precision Garage Door customer for almost 10 years and will continue to call if I have a concern and refer anyone who asks.
–William E.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Pell
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Telephone
submission
[?]
I was very pleased with Dan and will be more than happy to recommend Precision Door. I feel as if I received great service.
–Pat B.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Telephone
submission
[?]
I was very pleased with Dan and will be more than happy to recommend Precision Door. I feel as if I received great service.
–Pat B.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Garage Door Install
Wilmington, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
You were recommended by a friend and I am very satisfied. a A little trouble locking the door at first but that seems t to be O.K. now.
–Joyce Johnson
Service Provided:
Garage Door Install
Technician:
Dan
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2012
Comments: Online
submission
[?]
I had used Precision before when the spring broke and the repair was done quickly. Last week, the door and/or opener started to malfunction, not closing all the way, reversing when nothing seemed to be in the path. My opener was 18 years old so I thought it was time to replace it. I called Precision and Russ presented the options at the first visit and came back to do the install 5 days later. I watched the process which was completed quickly and neatly. I will use Precision again for my garage door opener needs. Thanks.
–joseph grieco
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Dan
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/04/2012
Comments: Online
submission
[?]
I was very satisfied with every technician I dealt with.
We had a issue with the door and it was remedied very well by Russ. The service has been outstanding.
–Patricia Gelb
Service Provided:
Garage Door Repair
Technician:
Dan
Garage Door Opener Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/22/2011
Comments: Online
submission
[?]
I just wanted to express our satisfaction with your company and leadership from Dean & Larry. Russ, our technician, did a fantastic job. He was prompt, professional, and explained everything in detail. He addressed all of our concerns. Russ is a credit to your company. Thank you for such great customer service.
–Frank / Eileen Levy
A Response from Dean Wilkinson:
Frank - thank you for placing your trust in Precision Garage Door Service. We value you as a our customer and appreciate the fact that you not only remembered us for your new garage door needs, but also the time you've taken to share your comments. I wish you both well in your new home and hope you have a healthy, prosperous and Happy New Year. Thank you again for choosing Precision Garage Doors.....Teri
Service Provided:
Garage Door Opener Repair
Technician:
Russel
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/11/2011
Comments: Online
submission
[?]
Very happy with the service - gave me a choice of quick appointments, showed up promptly and handled the repair on my 6-yr old garage door. I thought the charge was reasonable and the materials superior to what I had before. Friendly and knowledgeable tech - would use again
–Dale Kaukeinen
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Dan
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/18/2011
Comments: Online
submission
[?]
I absolutely LOVE the garage door!
Would recommend Precision to anyone who wants good quality, expert job and high level of satisfaction!
Love it, love it, love it!
–Deborah Naylor
Service Provided:
Garage Door Install
Product:
Carriage House Garage Doors
Technician:
Brandon
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/17/2011
Comments: Online
submission
[?]
Good job repairing the door spring, rollers, and opener.
–david mayer
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brandon
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/11/2011
Comments: Online
submission
[?]
Quickly solved our problem with the cable on our garage door.
–Richard Goldbaum
Service Provided:
Garage Door Repair
Manager:
Dana
Garage Door Repair
Wilmington, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 11/04/2011
Comments: Online
submission
[?]
Responded to emergency call and repaired door quickly. I liked the website design and it was important that you were a member of the BBB.
–patricia elliott
Service Provided:
Garage Door Repair
Technician:
Danny
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/30/2011
Comments: Online
submission
[?]
Very professional. Prompt. So much so that they came 1 1/2 hours early! The door is quiet now and I love what they did.
–pat ivie
Service Provided:
Garage Door Repair
:
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/19/2011
Comments: Online
submission
[?]
Happy with the service
–joe corrado
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Brandon
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/12/2011
Comments: Online
submission
[?]
What a GREAT company to do business with. They helped us put the finishing touch on a 80 year old farm house. The attention to detail plus providing the personal care from everyone there made it a true tell your friends experience. Thanks Brandon, Theresa and Dean
–Kevin Wilson
Service Provided:
Garage Door Install
Product:
Carriage House Garage Doors
Technician:
Brandon
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/30/2011
Comments: E-mail
submission
[?]
What a GREAT company to do business with. They helped us put the finishing touch on a 80 year old farm house. The attention to detail plus providing the personal care from everyone there made it a true tell your friends experience. Thanks Brandon, Theresa and Dean
–Kevin Wilson
Service Provided:
Garage Door Install
Product:
Carriage House Garage Doors
Technician:
Brandon
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/24/2011
Comments: Online
submission
[?]
Dana showed up right on time and had everything he needed to repair the springs on our large garage door. He even readjusted our garage door opener. Everything now works better than it ever did! Thanks
–glenn hoy
Service Provided:
Broken Garage Door Spring Repair
Manager:
Dana
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/27/2011
Comments: Online
submission
[?]
So far, the garage door we had worked on, is performing just fine. We've used Precision before and were satisfied with the service.
–John / Catherine Bennett
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brandon
Garage Door Opener Repair
Wilmington, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 06/15/2011
Comments: Telephone
submission
[?]
Your company was a Godsend! Will recommend you to everybody! Dana was terrific! Out of a scale of 1-5 (with 5 being the highest), I would give your company a 10!!! Thank you so much!
–JGiannatos
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Manager:
Dana
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/11/2011
Comments: Telephone
submission
[?]
Your service was excellent. Russ was very professional. He took the time to explain everything about the new garage door & garage door opener and our neighbors are also impressed. We're very happy with our decision to call Precision & will naturally be sure that we provide your name and number when asked.
–Deforest Gaskins
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/10/2011
Comments: Telephone
submission
[?]
After hearing a loud bang & not finding anything obvious, imagine my surprise when I was leaving & my garage door didn't open. Your tech was on time. It's amazing how he does his work. He was so efficient, I think he could probably do it in his sleep. My garage door works much better now than before he repaired it & I'm very satisfied.
–Raymond House
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Manager:
Dana
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/10/2011
Comments: Telephone
submission
[?]
Dana came & replaced my rollers and I'm quite satisfied with that repair. Although I'm having an intermittent problem with a lightbulb in my opener & we agreed that I should watch it for a little while to see if it continues. I'm confident that he'll take care of this and just based on the service for the rollers, I'll definitely call again.
–Vernalee Frey
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Manager:
Dana
Garage Door Opener Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/01/2011
Comments: Telephone
submission
[?]
Technicians were very nice. It was a hot day and they worked in the heat without complaining. They responded to my call for help late in the evening. I was very pleased that they were willing to come out so late. I even recommended them to my neighbors. I will definitely call on Precision Door again in the future if I need help and I will tell all my friends, family, and neighbors about them too. Thank you so much.
–BWitcher
Service Provided:
Garage Door Opener Repair
Product:
Genie Garage Door Opener
:
Garage Door Install
Wilmington, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 05/24/2011
Comments: Online
submission
[?]
I had a new garage door installed. The service was prompt and good with exception of "the clean-up". Your servicemen failed to clean the nuts and bolts off the garage floor before leaving. I thought everything was good until I went to put my cars into the garage and saw several of these on the floor. LUCKILY, I did not hit any of them. What a surprise. Just make sure they sweep all garages thoroughly after installations.
–Beverly Mock
A Response from Dean Wilkinson:
Mrs. Mock: Thank you for responding to our review request and also for bringing your concerns to our attention. We pride ourselves on every aspect of each job including cleanup and apologize for any inconvenience to you. We'll be sure to bring this to the attention of our installers. We appreciate your understanding approach as well as your recommendation and value your input. Thank you again for choosing Precision Garage Door Service.
Service Provided:
Garage Door Install
Technician:
Brandon
(302) 353-4401
Wilmington Area
4.89 out of 5 stars
(171)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.69 out of 5 stars
(82)
Read All Newark Reviews
(302) 724-6240
Dover Area
5 out of 5 stars
(29)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (4)
  • Dover (19)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (3)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.52 out of 5 stars
(33)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (17)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (16)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.9 out of 5 stars
(48)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.89 out of 5 stars
(9)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (7)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(8)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (2)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (6)
  • Stockley
(302) 449-4022
Middletown Area
4.96 out of 5 stars
(34)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.75 out of 5 stars
(20)
Read All Milford Reviews
  • Abbotts Mill (14)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(27)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(11)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (1)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (10)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


Amarr Garage Door Repair Chamberlain Garage Door Repair CHI Garage Door Repair Clopay Garage Door Repair Craftsman Garage Door Repair Fimbel Garage Door Repair Garaga Garage Door Repair Genie Garage Door Repair Home Depot Garage Door Repair LiftMaster Garage Door Repair Marantec Garage Door Repair Martin Garage Door Repair Overhead Door Garage Door Repair Precision Garage Door Repair Raynor Garage Door Repair Sears Garage Door Repair Stanley Garage Door Repair Wayne Dalton Garage Door Repair