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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Wilmington, DE

Wilmington has received 128 reviews, averaging:

4.9 of 5 Stars
4.9 of 5 Stars

Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2012
Comments: Telephone
submission
[?]
I am very happy with the new opener. The door is very quiet now. Troy did a great job, was very professional and cleaned up very well after the job was done. We will be certain to call you if we have any future needs and will tell all of our friends to call you.
–JUDITH DOLINGER
Service Provided:
Broken Garage Door Spring Repair
Technician:
Troy
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2012
Comments: Online
submission
[?]
I have had many repairmen and service individuals to my home, but Troy was absolutely the best. He spent at least 5 hours installing the garage door as well as reviewing everything that he did. Well done! I will recommend this company to everyone. Thank you! Terri Borkland
–Carl Borkland
A Response from Dean Wilkinson:
Terri,
We want you to know how happy we are to get such a good report on our company, and especially Troy. We strive to be the best in the industry and customers like you make it all worthwhile!
Thanks again,
Sue Reed
Service Provided:
Garage Door Install
Technician:
Troy
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2012
Comments: Telephone
submission
[?]
We were extremely happy with your very prompt service. We called and you came out that very day! You fixed our spring and did suggest replacing the springs, but we want to wait until the spring gives us more problems. Rick was a pleasure to have out we will certainly recommend you to everyone we know! You are a 5 star company we are proud to have found.
–Robert Montgomery
Service Provided:
Garage Door Repair
Technician:
Rick
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2012
Comments: Telephone
submission
[?]
I was very pleased with Rick. He was very polite and we even traded war stories! He came in and got right to work. He really knew what he was doing. I think Precision Door is a very good company and I tell all of my friends & neighbors to call you. Rick is following up on getting some weatherseal for the bottom of my door. You rate a 5 star quality with me
–Bill Dixon
Service Provided:
Garage Door Repair
Technician:
Rick
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/01/2012
Comments: Online
submission
[?]
Prompt, wonderful service!!!!

Thank you.
–Robert Harder
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/30/2012
Comments: Telephone
submission
[?]
I was completely satisfied with the repair Jim did on my door. My wife was present. I was not there, but the door is working fine, now and all issues have been taken care of.
–michael antoniades
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2012
Comments: Telephone
submission
[?]
Rick was wonderful. He did a great job and David was extremely happy with his knowledge and expertise. The door is working beautifully. We will certainly recommend your company to all our friends, family and neighbors. Thanks again for a wonderful job!
–David Nielson
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2012
Comments: Telephone
submission
[?]
I was very happy with my service and my door is working very well, now. Russ was very quick and did a good job on the door and cleaned up very well after the service was completed.
–Grace Sha
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Russel
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Telephone
submission
[?]
Rick was just exceptional! Even my son told me that he had a real mess to straighten out and he did a wonderful job. I would be most happy to have Rick return to install an opener he recommended.
–Mary Russo
Service Provided:
Garage Door Repair
Technician:
Rick
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/03/2012
Comments: Telephone
submission
[?]
My door is working wonderful now. Tech was excellent, expaline everything before and after. I will refer Precison door to my friends and family. I have to give Precison door service 5 stars!
–Peter Von Glahn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Jim
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2012
Comments: Telephone
submission
[?]
My door is working great! Tech explained everything in full. I would recommend Precision to all my family and friends.
–Mike Pullig
Service Provided:
Garage Door Install
Technician:
Troy
Garage Door Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Telephone
submission
[?]
My door is operating well. Tech was great, explained everything. Tech is welcome to come back out if I need it. I would recommend this company to all my family and friends!
–Andrew Light
Service Provided:
Garage Door Install
Technician:
Troy
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Telephone
submission
[?]
I am very happy with the technician and your company. I would choose your company again if I need any future service. I would rate you as a 5 star company!
–Glen Outten
Service Provided:
Garage Door Repair
Technician:
Rick
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/21/2012
Comments: Telephone
submission
[?]
I was happy that you were able to come out so quickly and fix my door. I even had a Sears technician out & he recommended your company. I will definitely refer you to all my friends & family.
–Adrianne Ferrell
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/13/2012
Comments: Telephone
submission
[?]
Our door runs very quietly, now. I was very happy with Rick. He was a sweetheart, prompt & very knowledgible
–Vaughn Dale
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair Opener
Technician:
Rick
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2012
Comments: Telephone
submission
[?]
the techs did a good job and I would have them back if I have a need for future service. Door works fine and rating you 5 stars!
–Daniel Elwood
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Technician:
Dan
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Telephone
submission
[?]
customer says door works great, now. Was very happy with Rick and our company. Will call us for any future needs and will definitely refer us to FF. Gave us 5 stars!
–Mike Flocco
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Technician:
Rick
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2012
Comments: Telephone
submission
[?]
Very happy with out service & Jim. He was very thorough and explained things well. Door is operating fine now. He will refer us to all his FF and gave us 5 stars!
–Jonathan Harvey
Service Provided:
Garage Door Repair
Technician:
Jim
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/07/2012
Comments: Telephone
submission
[?]
customer was very pleased with our service. Russ was even earlier than scheduled. He made several suggestions and was very knowledgable. He had the proper bracket that fit perfectly.
He will tell all his friends & family to call us for their garage door needs.
–Paul Johnston
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Broken Garage Door Spring Repair
Technician:
Britt
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/29/2012
Comments: Online
submission
[?]
Wow! Everyone everyone at Precision is so professional and friendly. The service I received was so thorough. My garage door was repaired well beyond my expectations. I would definitely recommend Precision to anyone in need of a new garage door or garage door service. Thanks for such outstanding service.
–Elaine Butterfoss
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Jim
Garage Door Opener Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2012
Comments: Telephone
submission
[?]
All is working great. We are very happy with your company and your technicians. He adjusted the down verticle on our opener and it runs great now.
–Sandra Scheibe
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Dana
Garage Door and Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Telephone
submission
[?]
customer was super happy with our techs and product - Gave us 5 stars and really praised Danny & other tech who installed. Feels she got the best for the money. Teri was very helpful and they even came into the office to see a sample door. Their new door matches their brick and she is a very particular person. They did lots of research before choosing PDS. Highest regards & will be referring us to neighbors and FF.
–Larry Singer
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Garage Door and Opener Install
Product:
Wood Garage Doors
Technician:
Danny
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Telephone
submission
[?]
spoke to lady at the home and she thinks the door is operating fine now. Said they were happy with out service when we fixed previous door problem & that is why they called us again.
–Richard Schmidt
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Dan
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The service I received was extremely friendly and professional, extraordinarily thorough, and very prompt. I cannot say enough about the quality service from Precision. I would highly recommend Precision to anyone in need of garage door service. Without a doubt a five star company!
–Elaine Butterfoss
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue Reed
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Jim
Garage Door Install
Wilmington, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
I have no complaints. The initial installation was a pleasant experience. An experienced technician who is respectful of you as a customer and considerate of your time is invaluable. I had to have someone come out a few months later because I am technical challenged sometime and they were very helpful, understanding and pleasant. I always give 4 stars because no one is perfect and there should be something to strive for..but you guys are very close to perfection!
–jeaniee reese
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue Reed
Service Provided:
Garage Door Install
Technician:
Dana
Broken Garage Door Spring Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/16/2012
Comments: Telephone
submission
[?]
Door works great. Very happy with your service and your techs. Will definitely refer you to our friends and family.
–Elaine Butterfoss
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Jim
Garage Door and Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Telephone
submission
[?]
Your installer, Troy, did an extremely good job. He re-measured before he started & he was very knowledgeable about everything he was explaining. I'll refer Precision Doors as often as possible
–Robert Viskup
Service Provided:
Garage Door and Opener Install
Product:
Steel Garage Doors
Technician:
Troy
Garage Door Opener Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Telephone
submission
[?]
As a customer, I really appreciate the fact that Dan called when he was running a little late - nothing upsets me more than someone being late and wasting my time (except trying to do it myself and making the problem worse). I've always called Precision and every tech has been easy going yet professional and knowledgeable. Keep up the good work.
–Fred Pena
Service Provided:
Garage Door Opener Repair
Technician:
Dan
Garage Door Repair
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2012
Comments: Telephone
submission
[?]
The new sensor that was installed is much more sensitive than the one I had before! If anything is in the way of it, the door's operation is stopped, which works out great. Definitely would recommend to friends and family.
–Ruth S.
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Technician:
Dana
Garage Door Opener Install
Wilmington, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Telephone
submission
[?]
Dana did a great job & we really appreciate it. We've had service in the past by Precision Garage Door & prefer Dana for any future repairs
–Jack Hoylman
Service Provided:
Garage Door Opener Install
Technician:
Dana
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
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(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
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  • Heronwood
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  • Rehoboth Beach (20)
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(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
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  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
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(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
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  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
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  • New Market
  • Slaughter Beach
  • Vernon
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(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
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Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
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