Russ Richmond came to our home yesterday to fix our garage door that was in need of some minor repair. I wanted pass along how great of a job Russ did by not only repairing the problem, but also explaining the benefits of the service programs your company offers. At this time I chose not to participate in the service plan but we will certainly keep Precision in mind once we are ready. What will truly keep your company in mind was how educated, friendly and respectful Russ was when it came to the overall service visit. From one business owner to the next, I know how hard it is to find great help these days but you certainly scored a home run with your technician Russ.