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Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Townsend, DE
(302) 449-4022
Townsend has received 3 reviews, averaging:
5 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date:
11/29/2011
Comments:
Online
submission
[?]
Fast and professional service. Running late but called in advance to advise me he was running late. Good Call. Over All happy with service. Would consider this Co for future needs
–Gregory Alexander
Service Provided:
Garage Door Repair
Technician:
Precision Garage Door5.000 of 5 Stars
Date:
05/04/2011
Comments:
Telephone
submission
[?]
Our door is absolutely beautiful and quiet - so much quieter than our old door. The technicians were nice guys - very friendly and cheerful. They cleaned up their materials and took the old door away - all on a day with very heavy rainfall which should have dampened anyone's mood. Teri, from your office was really the deciding factor for me because she took the time to review the website, get the price quote for me and explain everything that we should expect. I'm very, very satisfied and have complimented your service to several of my own customers and will continue to do so.
–Sam White
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
:
Precision Garage Door5.000 of 5 Stars
Date:
02/18/2011
Comments:
Telephone
submission
[?]
We have always had a good experience with Precision Doors. We had a garage door installed 2 years ago and this year decided to add windows in the top section. It made an incredible difference to add light to a dark garage and the technicians couldn't have been nicer. They completed the job very timely and were very professional. If we decide to make any other changes, Precision is the only company we plan to call. Thank you for such good service.
–Calvin Jones
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
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