Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Smyrna, DE

(302) 514-1998

Smyrna has received 12 reviews, averaging:

5 of 5 Stars

Broken Garage Door Spring Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 03/20/2012

Comments:

Telephone
submission
[?]

I was very pleased with Russ. He did a great job and got my daughter's car out pronto! I am a loyal customer to Precision Door Service and will recommend you to all of my friends and neighbors!

–Cynthia Cain

Service Provided:

Broken Garage Door Spring Repair

Technician:

Russel

Garage Door Opener Install
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 03/16/2012

Comments:

Telephone
submission
[?]

Jim did a great job on our opener install. He will be returning this week to finish wiring the wall switch. Very professional & courteous. Your company is 5 Stars!

–Lacey Keeney

Service Provided:

Garage Door Opener Install

Product:

Genie Garage Door Opener

Technician:

Jim

Garage Door and Opener Install
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 02/08/2012

Comments:

Telephone
submission
[?]

Thanks to Precision Garage Door my new garage door and opener are very nice and working great. Troy was very professional and everything went very well. I'll be calling in the future to have a 2nd garage door opener installed.

–Nancy Johnson

Service Provided:

Garage Door and Opener Install

Technician:

Troy

Garage Door Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 01/14/2012

Comments:

Online
submission
[?]

The service manager Dana and service technician Pell arrived at our home ahead of the scheduled appointment time to repair our garage door. From the start to finishing of the repair we were comfortable with their recommendations and work. We did not plan to spend the amount of money that we did for the repair but it was an investment into our home that will reap lasting results. We thank you for your five star service. Thank you so much.

–wayne oakley

A Response from Dean Wilkinson:

that will reap lasting results. We thank you for your five star service. Thank you so much.

Service Provided:

Garage Door Repair

Technician:

Dana

Garage Door Install
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 01/04/2012

Comments:

Online
submission
[?]

Thank you for the excellent service provided regarding the purchase & installation of our new Amarr steel garage door and Liftmaster garage door opener. My wife & I are very impressed with the expertise and professionalism provided by your representatives Russell, Britt and Terry. All phases of the sales/installation process were completed in a timely manner as promised. You exceeded our expectations. Great job!!

–Donald Palmer

Service Provided:

Garage Door Install

Product:

Steel Garage Doors

Technician:

Dan

Broken Garage Door Spring Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 09/02/2011

Comments:

Online
submission
[?]

The ad for your company was impressive and included what I thought was broken on my door. Hours of service were a plus. My technician was pleasant, polite and very knowedgeable.He took the time to show me what was wrong, what it would take to fix it and the cost before he started working. He also checked and re checked his work after he was done.What a great idea to send a comfirmation e-mail including pictures of your technicians. Five stars to you for outstanding service .

–Charlotte Traverse

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Brandon

Garage Door Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 09/02/2011

Comments:

Telephone
submission
[?]

Danny did a fantastic job on my door. He was very professional.

–W. Pfeifer

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

Technician:

Danny

Garage Door Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 10/12/2010

Comments:

Report Card
submission
[?]

Your technician has been the best guy I've ever had to assist me. He secured my home and ensured safety for my family and I. Thanks

–Hanifah Shakir

A Response from Dean Wilkinson:

Thank you for your words of praise that will be passed on to your technician. We appreciate your business and look forward to servicing your future garage door needs. We'll also be requesting any additional input you may have via e-mail and hope you'll respond.

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Russel

Garage Door Install
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 10/12/2010

Comments:

Report Card
submission
[?]

Great Job !! The technician has put a really big smile on my face

–hanifah shakir

Service Provided:

Garage Door Install

Product:

Aluminum Garage Doors

Technician:

Russel

Garage Door Install
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 10/04/2010

Comments:

Telephone
submission
[?]

Everything was great - I didn't expect such a simple solution to my problem. The tech called & was on time. He was very nice and ecpleined a safety check that he did. If anything wlse comes up, I'll call you back & let my friends know to use your service

–Tomi Diver

Service Provided:

Garage Door Install

Product:

Aluminum Garage Doors

Technician:

Ryan Holt

Garage Door Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 09/10/2010

Comments:

Report Card
submission
[?]

Your technician has been the best guy I've ever had to assist me. He secured my home and ensured safety for my family and I.

–Hanif Shakir

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Technician:

Russel

Garage Door Repair
Smyrna, DE

Precision Garage Door5.000 of 5 Stars

Date: 08/02/2010

Comments:

Telephone
submission
[?]

In regards to Ryan, he was a gentleman and he went on and did his work. I couldn't have had anyone more efficient than him. He's a wonderful worker and I was pleased with everything.

–Mrs. E.M. Richards

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Technician:

Ryan Holt