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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Rebuild was not inexpensive, but Brandon was very professional, personable and knowledgable. He fully explained operation of the garage door and what would be required to repair door and reduce noise level of very loud garage door. After rebuild, operation of door is much smoother and quieter. Would definitely recommend.
A Response from Dean Wilkinson:
–bruce jester
Mr Jester: We appreciae the fact that you recognize great service is not inexpensive and we appreciate your feedback. Your positive commments and willingness to refer Precision Garage Door Service will promote added enthusiasm for all of our technicians. Thank you again for taking the time to complete our review request....Teri, PDS Delaware
