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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Rehoboth Beach, DE

(302) 329-7039

Rehoboth Beach has received 20 reviews, averaging:

4.7 of 5 Stars
4.7 of 5 Stars

Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2012
Comments: Telephone
submission
[?]
I was completely satisfied with Jim. He did a very good job for me. He was prompt and did my repair in a very timely manner, which I appreciated. I am referring you to everyone I know for any garage door issues. You are truly a 5 star company!
–John Wolfe
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Telephone
submission
[?]
Jim was perfect! He did an excellent job.He came in and was very efficient.
Very happy with my door. I have been recommending your company to all my neighbors.
–Donn Philpot
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim
Garage Door Repair
Rehoboth Beach, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/02/2012
Comments: Telephone
submission
[?]
customer is happy with our service. Would have given us 5 stars if we had been less expensive. Waiting on call back from Russ for quote on new keyless pad.
–Bruce Marine
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door Opener Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/29/2012
Comments: Online
submission
[?]
I found Precision on the Web.

Russ came out and got the door working properly. He also diagnosed a weak spring and convinced me to get it replaced. I found him to be personable and very knowledgeable.
–tom Maloney
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Opener Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/17/2011
Comments: Online
submission
[?]
Russel did a great job in reparing my garage dooor opener. Everything works great. I would highly recommend and ask for him again if I ever require additional work.
–robert hughes
Service Provided:
Garage Door Opener Repair
Technician:
Russel
Garage Door Opener Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/08/2011
Comments: Report Card
submission
[?]
Good job - done fast
–Paul Ewell
Service Provided:
Garage Door Opener Install
Product:
Genie Garage Door Opener
Technician:
Russel
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/27/2011
Comments: Telephone
submission
[?]
Our garage door works great now, compared to the way it was working. The tech called when he was on his way, was very polite, helpful and courteous. If we need to, we'll be sure to call Precision Door again without a doubt.
–John Ryan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2011
Comments: Telephone
submission
[?]
Danny did a great job, even thought he came on his day off. We're very pleased, the foor works better now than it did before and we'll call back if we have any other problems, but hopefully not on his day off.
–Mr. Schroeder
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Danny
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Telephone
submission
[?]
We're very pleased with the service from Rick and will also consider his estimates for doors and openers. We'll be sure to call Precision for any future needs because of Rick.
–George Schwelling
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Telephone
submission
[?]
We're very please with our experience with Precision Doors. Your tech was very knowledgeable and was very impressive as your representative. Everything is good. Our garage door works better now than it ever has. We appreciate such great service.
–Trent Cates
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Opener Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2011
Comments: Telephone
submission
[?]
As always, I couldn't be more satisfied with your service. The tech came quickly and got everything taken care of. I'll call again if needed and will refer your service.
–Cynda Moore
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Opener Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2011
Comments: Telephone
submission
[?]
Russ was very professional, doing more than was needed to be sure we were satisfied. We thought our decision to purchase your opener was a little pricey, but after experiencing the overall product for a few weeks, we know that it was well worth it. It's very quite & we're very happy. Thank you
–Pat Grant
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Telephone
submission
[?]
Joey, our technician was very nice. He was kind and generous. He did a good job and everything is working fine. We appreciate his kindness.
–Helen Bye
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
:
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2011
Comments: Telephone
submission
[?]
Your technician was very good, personable, professional and did a good job. If we need another garage door repair, we'll call back and plan to refer your company to friends
–Bette Gallo
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2010
Comments: Telephone
submission
[?]
Our service was excellent. The technician called to say he'd be arriving on time and he did the job right. He also found another concern and I approved the repair, so I'll surely call Precicion again if I need to and you'll be added to my referral list.
–William Tucker
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/18/2010
Comments: Telephone
submission
[?]
Because I was very happy with my past service a couple of years ago, I didn't hesitate to call again. Your technician was a very nice young man - I tried to fix it myself and couldn't, so I called your company again, and I'm very glad I did. With the exception of Precision Door, I'm finding that trustworthy, reliable contractors are extremely rare in this area. Being from Nebraska, and not having encountered this problem before, I find this disconcerting. However, I do have other properties in the area and will definitely call you again, as well as refer you as much as possible.
–Frank Hemphill
A Response from Dean Wilkinson:
Mr. Hemphill: Thank you so much for your encouraging comments. We pride ourselves in providing quality service to our customers and will strive to continue this going forward. We appreciate your repeated business and look forward to hearing from you in the future, if needed, of course.
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Report Card
submission
[?]
Russ did a great job! He arrived early and finished early. He is extremely knowledgeable and jelpful
–Mike Stevens
A Response from Dean Wilkinson:
Thank you requesting your garage door service from Precision Doors and for taking the time to complete our report card. We'll also be sending a link through your e-mail address for your comments and appreciate any additional input you may have
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2010
Comments: E-mail
submission
[?]
Russ has presented door info in a very precise manner and appreciate his promptness in answering our questions.
–Anthony Undorf
Service Provided:
Garage Door Install
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Install
Rehoboth Beach, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 08/17/2010
Comments: Report Card
submission
[?]
Russ has presented door info in a very precise manner and appreciate his promptness in answering our questions.
–Anthony U.
Service Provided:
Garage Door Install
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/06/2010
Comments: Report Card
submission
[?]
Job well done.
–Ronald Konopka
Service Provided:
Garage Door Repair
Product:
Aluminum Garage Doors
Technician:
Russel
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
  • Dover (26)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (6)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (22)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (12)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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