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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Newark, DE

(302) 722-4188

Newark has received 92 reviews, averaging:

4.76 of 5 Stars
4.76 of 5 Stars

Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2012
Comments: Telephone
submission
[?]
I was very happy when Jim came to check my garage door. It wouldn't close all the way and he did a safety check and then explained to me what had happened. He fixed the problem in a very short time. My door works fine, now. I will ask for Jim if I need any future service!
–Mark Gracias
Service Provided:
Garage Door Repair
Technician:
Jim
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2012
Comments: Online
submission
[?]
There was a sticker under the door opener in my garage that had your name and number for me to call. The sticker was there from before I bought the house.
Our technician was outstanding. He was knowledgable, helpful and extremely thorough. He took pride in his work, which I very much appreciated. We've had some issues with our door that he fixed perfectly in addition to our reason for calling and now we have an extremely smooth and efficient garage door without any of the previous problems. I'm very pleased with the work and would use your company again in the future. Thank you very much,
Gene Beitman
–Gene Beitman
A Response from Dean Wilkinson:
Thank you so much for the positive review. We always strive to be the best in the industry and to give the best customer care. Customers like you make our jobs worth while.
Thanks again for the great review!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Telephone
submission
[?]
I feel the first call was handled perfectly. I would change nothing about the call. I was just there, tech was very informative and did a wonderful job. My door is working fine, now.
–Charlie Tucker
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Garage Door Repair
Newark, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/04/2012
Comments: Telephone
submission
[?]
My door is operating great. Tech was very professional. I would love to recommend you guys to my family and friends. I have to rate precision door service a 4, only because the price for the rollers was over priced. Otherwise everything else was wonderful.
–Joseph Galperin
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/03/2012
Comments: Telephone
submission
[?]
My door is working beautiful.
Britt was great, he can come back to my home if I need any future service.
Of course I will recommend your company to my friends and family. I have to give Precision door 5 stars!
–Ray Martin
Service Provided:
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Britt
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Telephone
submission
[?]
My door is working fine. Tech was informative, always welcome to come back in my home. Yes, I would recommend to my friends and family. I rate your company 5 stars!
–Joe Frushon
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2012
Comments: Online
submission
[?]
Precision installed a new garage door for us last May. And what a difference! So quiet you can hardly hear it operate. Precision came back the other day for a very minor adjustment. Technician was on time (actually called ahead) and the work was done quickly and in a friendly manner. I highly recommend Precision for quality, price and service.
–ed woodring
A Response from Dean Wilkinson:
Thank you for the great comments about our company and our technician. We strive to be the best in the industry and value our customers, like you.
Service Provided:
Garage Door Repair
Technician:
Jim
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/21/2012
Comments: Telephone
submission
[?]
I was very satisfied with Rick and he came and fixed the door and did a great job. We will not hesitate to call you again if we need any future garage door service. We will refer your company to all our friends & family. I rate you with 5 stars!
–Frank Walls
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Technician:
Rick
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/21/2012
Comments: Telephone
submission
[?]
We loved the install and will definitely refer you to all our family & friends.
Our technician was very professional and cleaned up thoroughly. What a good job!
–rose / joseph czyszczon
Service Provided:
Garage Door Repair
Technician:
Rick
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2012
Comments: Telephone
submission
[?]
Dan has been out before & he has always been a great technician. He does a great job always.
–Ron Templeton
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/10/2012
Comments: Telephone
submission
[?]
My door is working well, now and I would be happy to refer us to my FF - Giving you 5 stars!
–Grace Young
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door Opener Install
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Telephone
submission
[?]
I am very happy with your service. You were very prompt to respond to my needs. You sent your tech back out yesterday to resolve an adjustment issue we had. We gave you 5 stars and will be sure to use you in the future!
–Harry Dobbs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Jim
Garage Door Opener Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/07/2012
Comments: Telephone
submission
[?]
Customer was very happy with Jim, said she was impressed that we were able to find her record so quickly from previous service. She said Jim explained everything before, during and after the service. Gave us 5 plus stars!
–Ellen Eisenman
Service Provided:
Garage Door Opener Repair
Technician:
Jim
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2012
Comments: Online
submission
[?]
Thank you for replacing garage doorsprings and cables within hours of my calling...the tech was very experienced, explained affordable options, and completed the work in a timely fashion. Once again the garage door is working properly and most importantly is secure.
–Ruth Finney
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Garage Door Install
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2012
Comments: Online
submission
[?]
Well, finally we replaced our garage doors. Seriously it has been a long time coming. But I am glad we waited until now. We purchased the high r value garage doors. The contact person was very personable and delivered everything he said he would. I am most impressed by the TRUTH in pricing they offer. The door was scheduled and installed earlier than originally expected and the Technician that was sent to do the job was very attentive, thorough and punctual. Of course I have only been the owner of these doors for one day but I anticipate being happy for years.
–Sherry Mouser
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Garage Door Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Dan
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2012
Comments: Online
submission
[?]
glad to see that there are still small businesses that put the customer first.your people on the phone were polite,your tech was polite and knew what he was doing and the new garage door looks and works great thank you for a job well done
–Stan Montana
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Troy
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2012
Comments: Online
submission
[?]
Jim arrived on time and completed his work in a timely manner, in spite of the complications I created by locking us out of the garage. He provided insight into potential problems I might expect with my existing door and its hardware.
–Richard Smith
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jim
Garage Door Install
Newark, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/16/2012
Comments: Telephone
submission
[?]
Technician did a good job. He was very good and did a great job. Would recommend our company to friends and family.
–Wayne Roser
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Troy
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Telephone
submission
[?]
Since having my garage door rebuilt it operates better than it ever did. I'm very pleased with your technician, Dan.
–Vincent Gulotti
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dan
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Telephone
submission
[?]
Rick did a wonderful job while he was here, and I would definitely recommend Precision Door to those I know.
–Neil L.
Service Provided:
Garage Door Repair
Technician:
Rick
Garage Door Opener Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Telephone
submission
[?]
Our door works great now & we'll be happy to refer our friends to Precision Garage Doors. We're very happy with Dana & Jim & would be happy if these same technicians come back if we need future repairs. They were very professional & completely cleaned up when they were finished. Thanks for always providing great service.
–Leslie Simendinger
Service Provided:
Garage Door Opener Repair
Technician:
Dana
Garage Door Opener Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Telephone
submission
[?]
Our door works great now & we'll be happy to refer our friends to Precision Garage Doors. We're very happy with Dana & Jim & would be happy if these same technicians come back if we need future repairs. They were very professional & completely cleaned up when they were finished. Thanks for always providing great service.
–Leslie Simendinger
Service Provided:
Garage Door Opener Repair
Technician:
Dana
Garage Door Install
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/14/2011
Comments: E-mail
submission
[?]
Just a short note to tell you what a great job Russ and Danny did in installing my new garage doors. Thanks to their work, my home has terrific curb appeal and I have already received compliments! Dana also dropped by, as he was instrumental in helping me make my selections. What a difference new garage doors make! I heartily endorse Precision Doors and feel confident in recommending your company. Your customer service is the best! Linda Dunn
–linda dunn
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/23/2011
Comments: Online
submission
[?]
Forgot to fill the in stars. Great Job.See the first comments I sent OK
Take a senior awhile to fill in all the blanks. Have a wonderful day and safe weekend.
–james todd
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brandon
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/13/2011
Comments: E-mail
submission
[?]
Message from CSC Center: He said Danny was wonderful, he put the customer at ease and made him feel safe with our company. Mr. Rogers wanted us to know he is very grateful it was Danny who came out to him.

–C. Lawler Rogers
Service Provided:
Broken Garage Door Spring Repair
Product:
Wood Garage Doors
Technician:
Danny
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/12/2011
Comments: Online
submission
[?]
Thanks for the good work, my garage door opens and closes very smoothly with very little sound it actually is better then when I installed it. Your man was early and got the work done quickly with no problems.

Thanks again
Keith Boulden
–keith boulden
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brandon
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/01/2011
Comments: E-mail
submission
[?]
Danny did an excellent job. He was outstanding! I look forward to future appointments with your company.
–Joan Barnum
Service Provided:
Garage Door Repair
Technician:
Danny
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/25/2011
Comments: Online
submission
[?]
Dan called to let me know when he would be at my house and arrived when he said he would. He knew his stuff, did an excellent job and was very courteous.
–Robert Greenblatt
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Dan
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/22/2011
Comments: Report Card
submission
[?]
Very satisfied. On time & very professional, fully explained everything and fixed problem.
–Bruce Fine
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
Newark, DE
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 07/22/2011
Comments: Report Card
submission
[?]
Overall very, very happy. A little confusion with scheduling, but it's all good
–James Romesburg
A Response from Dean Wilkinson:
We very happy that it turned out to be a good experience for you. Please accept our sincere apology for the confusion in our telephone contact with you. We appreciate your business and also value your input to help us develop better communications with our customers. Thank you for calling Precision Door Service.
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
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  • Pearsons Corner
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  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
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  • Henlopen Acres
  • Heronwood
  • Lewes (22)
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  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
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  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
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  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
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  • Greenwood
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  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
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  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (12)
  • Walker
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  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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