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Telephonesubmission
[?]
Since having my garage door rebuilt it operates better than it ever did. I'm very pleased with your technician, Dan.
–Vincent Gulotti
Telephonesubmission
[?]
$20 Off Garage Door Spring Repair
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Newark, DE
(302) 722-4188
Newark has received 74 reviews, averaging:
Garage Door Repair
Newark, DE
Date: 02/11/2012
Telephonesubmission
[?]
Garage Door Repair
Newark, DE
Date: 02/09/2012
Telephonesubmission
[?]
Rick did a wonderful job while he was here, and I would definitely recommend Precision Door to those I know.
–Neil L.
Garage Door Opener Repair
Newark, DE
Date: 01/30/2012
Telephonesubmission
[?]
Our door works great now & we'll be happy to refer our friends to Precision Garage Doors. We're very happy with Dana & Jim & would be happy if these same technicians come back if we need future repairs. They were very professional & completely cleaned up when they were finished. Thanks for always providing great service.
–Leslie Simendinger
Garage Door Opener Repair
Newark, DE
Date: 01/30/2012
Telephonesubmission
[?]
Our door works great now & we'll be happy to refer our friends to Precision Garage Doors. We're very happy with Dana & Jim & would be happy if these same technicians come back if we need future repairs. They were very professional & completely cleaned up when they were finished. Thanks for always providing great service.
–Leslie Simendinger
Garage Door Install
Newark, DE
Date: 10/14/2011
E-mailsubmission
[?]
Just a short note to tell you what a great job Russ and Danny did in installing my new garage doors. Thanks to their work, my home has terrific curb appeal and I have already received compliments! Dana also dropped by, as he was instrumental in helping me make my selections. What a difference new garage doors make! I heartily endorse Precision Doors and feel confident in recommending your company. Your customer service is the best! Linda Dunn
–linda dunn
Broken Garage Door Spring Repair
Newark, DE
Date: 09/23/2011
Onlinesubmission
[?]
Forgot to fill the in stars. Great Job.See the first comments I sent OK
Take a senior awhile to fill in all the blanks. Have a wonderful day and safe weekend.
Take a senior awhile to fill in all the blanks. Have a wonderful day and safe weekend.
–james todd
Broken Garage Door Spring Repair
Technician:
Brandon
Broken Garage Door Spring Repair
Newark, DE
Date: 09/13/2011
E-mailsubmission
[?]
Message from CSC Center: He said Danny was wonderful, he put the customer at ease and made him feel safe with our company. Mr. Rogers wanted us to know he is very grateful it was Danny who came out to him.
–C. Lawler Rogers
Broken Garage Door Spring Repair
Newark, DE
Date: 09/12/2011
Onlinesubmission
[?]
Thanks for the good work, my garage door opens and closes very smoothly with very little sound it actually is better then when I installed it. Your man was early and got the work done quickly with no problems.
Thanks again
Keith Boulden
Thanks again
Keith Boulden
–keith boulden
Broken Garage Door Spring Repair
Technician:
Brandon
Garage Door Repair
Newark, DE
Date: 09/01/2011
E-mailsubmission
[?]
Danny did an excellent job. He was outstanding! I look forward to future appointments with your company.
–Joan Barnum
Broken Garage Door Spring Repair
Newark, DE
Date: 07/25/2011
Onlinesubmission
[?]
Dan called to let me know when he would be at my house and arrived when he said he would. He knew his stuff, did an excellent job and was very courteous.
–Robert Greenblatt
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Newark, DE
Date: 07/22/2011
Report Cardsubmission
[?]
Very satisfied. On time & very professional, fully explained everything and fixed problem.
–Bruce Fine
Broken Garage Door Spring Repair
Newark, DE
Date: 07/22/2011
Report Cardsubmission
[?]
Overall very, very happy. A little confusion with scheduling, but it's all good
A Response from Dean Wilkinson:
–James Romesburg
We very happy that it turned out to be a good experience for you. Please accept our sincere apology for the confusion in our telephone contact with you. We appreciate your business and also value your input to help us develop better communications with our customers. Thank you for calling Precision Door Service.
Broken Garage Door Spring Repair
Newark, DE
Date: 07/12/2011
Onlinesubmission
[?]
The service was excellent with Rick evaluating the garage doors and Wayne /Dave completing the garage doors rebuild. Now both doors come up and down easily! Very courteous and efficient. Well Done!!!!
–Pamela Fletcher
Garage Door Repair
Newark, DE
Date: 06/23/2011
E-mailsubmission
[?]
The two gentlemen who came to my house were extremely knowledgeable and friendly. They repaired my door within a few minutes. I would highly recommend them to anyone
–Scott Thompson
Garage Door Repair
Newark, DE
Date: 06/22/2011
Onlinesubmission
[?]
The two gentlemen who came to my house were extremely knowledgeable and friendly. They repaired my door within a few minutes. I would highly recommend them to anyone.
–Scott Thompson
Garage Door Repair
Technician:
Brandon
Garage Door Install
Newark, DE
Date: 06/15/2011
Telephonesubmission
[?]
Everything was fine. The office staff and the installer were knowledgeable and professional. The installer arrived in a timely manner. On a scale of 1 - 5 (with 5 being the highest), I would rate your company and my experience at a 5. I would recommend your company and I will call your company in the future if I have any problems with my garage door or opener.
–TArrington
Broken Garage Door Spring Repair
Newark, DE
Date: 03/12/2011
Telephonesubmission
[?]
Being a previous customer, I'm sure you know all of your technicians are great. They always call ahead, are prompt, and get the job done quickly. I can also say thank goodness for your warranty. It's well worth it and I'm happy to know you stand by your promise.
–JoAnn Bruch
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
:
Garage Door Opener Install
Newark, DE
Date: 03/11/2011
Telephonesubmission
[?]
Your technician was very nice, very pleasant, very thorough, and everything is fine.
–Nancy Rich
Broken Garage Door Spring Repair
Newark, DE
Date: 03/10/2011
Telephonesubmission
[?]
I really appreciate the quick service. Rick came within a couple of hours & was very courteous and seemed to know what he was doing. Now everything is looks fine & is working fine. I'm very impressed with your service and will definitely call again for a door replacement.
–Doris Winder
Broken Garage Door Spring Repair
Newark, DE
Date: 03/10/2011
Telephonesubmission
[?]
I appreciate the quick service. Your technician came within a couple of hours and was very courteous. He took care of my immediate problem and it looks fine and is working fine. I'm very impressed and will be calling again for a replacement. Thank you.
–Doris Winder
Broken Garage Door Spring Repair
Newark, DE
Date: 03/08/2011
Telephonesubmission
[?]
Although we weren't home when the work was done, we were comfortable leaving our access code to the garage for the tech to get in for the repair. He took care of everything and it's now working fine. We'll call back if we need any more work done. Thanks.
–Margie Peffer
Broken Garage Door Spring Repair
Newark, DE
Date: 02/22/2011
Telephonesubmission
[?]
We were very pleased and surprised that you offer same day service and the technicians showed up the same day. They were very courteous and knowledgeable, found the problem right away and took care of it. As previous customers, we've always been more than satisfied with your service and we'll continue to call when we need to, and most certrainly will refer your services.
–Joan March
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Newark, DE
Date: 02/21/2011
Telephonesubmission
[?]
I've had service several times over the last 6 years by Precision. Your technicians are very personable and always know what they're doing and always do a nice job. I'm sure I'll be calling again. Thanks.
–Ennis Mitchell
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Repair
Newark, DE
Date: 02/19/2011
Telephonesubmission
[?]
Your technician is a nice guy, did a nice job and took care of everything. I'll definitely call again and will refer Precision as often as I can.
–Karen Killian
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Brandon
Garage Door Opener Install
Newark, DE
Date: 02/18/2011
Telephonesubmission
[?]
the tech was very nice and did a nice job. He didn't take long and did everything that was needed. Our new opener is so quiet we don't enen hear it. I'll rate you a 4, which is the best I give. I don't give anyone a 5.
–William Davis
Garage Door Opener Repair
Newark, DE
Date: 02/18/2011
Telephonesubmission
[?]
The techs were very nice and did a nice job. They didn't take very long, were efficient, and did everything that was needed, but I never give the best rating, even though the service was very good. I can't believe the difference a new opener makes. This one is so quiet you don't even know it's opening or closing. Very pleased.
–William Davis
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Brandon
Broken Garage Door Spring Repair
Newark, DE
Date: 02/15/2011
Telephonesubmission
[?]
What great service. I needed a late service and your tech was accommodating and is extremely knowledgeable. After explaining everything, he did what he said he would and our garage door works better than we ever thought it could.
–Christopher Schooley
Garage Door Opener Repair
Newark, DE
Date: 02/12/2011
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Newark, DE
Date: 02/03/2011
Telephonesubmission
[?]
Your technician was actually early, and quite polite. He knew what to do and got everything done very timely. I was very impressed that you were able to schedule a service call for me right away, because I thought I would have to wait a month like a doctors office. I've already referred friends to you because of this. Thank you for everything.
–Art Dubreuil
Garage Door Opener Repair
Newark, DE
Date: 02/03/2011
Telephonesubmission
[?]
Everything is just fine. The technician was great. He worked hard, explained everything and made sure everything was right and that I understood it. I'll definitely be calling again if I need to.
–Sandra Staples
- 5 Star 437 [92.6%]
- 4 Star 25 [5.3%]
- 3 Star 1 [0.2%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1-866-579-4295
20 Shea Way #206b
Newark
DE
19713
We Service ALL Major Brands, Including...
- Wilmington Area
(302) 353-4401 - Newark Area
(302) 722-4188 - Dover Area
(302) 724-6240 - Rehoboth Beach Area
(302) 329-7039
- Bear Area
(302) 261-3453 - Felton Area
(302) 289-3080 - Georgetown Area
(302) 339-8492 - Middletown Area
(302) 449-4022
- Milford Area
(302) 725-4975 - Millsboro Area
(302) 297-8179 - Smyrna Area
(302) 514-1998
