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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

New Castle, DE

(302) 353-4401

New Castle has received 20 reviews, averaging:

4.94 of 5 Stars
4.94 of 5 Stars

Broken Garage Door Spring Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/01/2011
Comments: Online
submission
[?]
Called, showed up on time. He was very knowledgeable. Made repairs in timely manner door works great. Door was always kind of loud lubed door quiet now. My door was only 5 years old was informed door should have had two springs only had one. Would recommend Precision matter of fact let buddy next door know as they have same door
–tracy thomas
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Russel
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/12/2011
Comments: Online
submission
[?]
The technician called first,arrived on time, and was very professionl and knowledgeable. The repair was quick and well done. I was given repair options and advised of what may be needed in the future. Everything was fully explained and I was left with great information to make an informed future decision. I would highly recommend Precision.
–Karen Anderson
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2011
Comments: E-mail
submission
[?]
The technician called first,arrived on time, and was very professionl and knowledgeable. The repair was quick and well done. I was given repair options and advised of what may be needed in the future. Everything was fully explained and I was left with great information to make an informed future decision. I would highly recommend Precision.
–Karen Anderson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/22/2011
Comments: Report Card
submission
[?]
Technician did a great job fixing and servicing my garage door - thanks
–Ed Schenker
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2011
Comments: Telephone
submission
[?]
I'm very pleased with the promptmess of your technician. He was very pleasant and friendly, and completed the job quickly after explaining everything to me. While I thought the cost was a little high, I'm very glad I made the decision to do it because my garage door works better than it ever has.
–Margaret Parsons
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Opener Install
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2011
Comments: Telephone
submission
[?]
Your technicians were very nice and everything went well. Thank you.
–Jean Sullivan
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Brandon
Broken Garage Door Spring Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
"You aren't the cheapest, but you're the best", and that's why I've continued to call you for service since 2002. Your technician was prompt, courteous, neat and efficient. Everything worked fine when he left and as I expected, it still does. I'll continue to call Precision Door whenever I need service and will continue to refer your business.
–Marilyn Hunt
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Opener Install
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/07/2011
Comments: Telephone
submission
[?]
Everything's fine. The technician is a nice guy, a very pleasant guy, and he took care of the problem properly.
–Don F.
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Manager:
Dana
Garage Door Install
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2011
Comments: Report Card
submission
[?]
Wonderful work. Noth techs were great!
–William Strand
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
:
Broken Garage Door Spring Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/23/2011
Comments: Telephone
submission
[?]
Your technician appeared very presentable in uniform and on time. He was very knowledgeable and explained everything. He did a good job and everything is a heck of a lot better than it was. I have no complaints, am very satisfied and plan to refer your service whenever I can.
–Grover Ingle
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Telephone
submission
[?]
Everything is good. Rick did a good job and he's a good man - he made sure everything was taken care of. I'll call again if I need anything else. Thanks for everything.
–Paul Carson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2011
Comments: Telephone
submission
[?]
This was a great experience. The technician was very friendly, professional and fast and we're very pleased. We'll be sure to call again if we need to and plan to refer you when we can. Thanks.
–Samuel Harrell
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
:
Garage Door Opener Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Telephone
submission
[?]
Dana did a great job and I'm very happy. This is the 3rd time I've called for a problem and you have always taken care of any problem.
–Colleen O'Boyle
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Manager:
Dana
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Telephone
submission
[?]
Your tech was early which was good. He knew what he was looking at and pointed it out. The repair was justified and everything is very quiet now. I'm very happy and will call back if I need to. Thanks.
–Robert Ziegler
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Manager:
Dana
Garage Door Install
New Castle, DE
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 11/15/2010
Comments: Report Card
submission
[?]
Great work, beautiful door
–Daniel Mooney
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/12/2010
Comments: Telephone
submission
[?]
Our garage door seem like new now - the door operates amoothly and you can't hear the opener at all - everything is good ! & we will refer you services to anyone we can.
–Dennis Clark
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Install
New Castle, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 11/08/2010
Comments: Report Card
submission
[?]
Good Job - Clean Work.
–Don F.
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Russel
Garage Door Install
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2010
Comments: Report Card
submission
[?]
Very polite and professional - thanks!
–Karen Nickerson
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Russel
Garage Door Install
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2010
Comments: Report Card
submission
[?]
Russ was a good worker and did a great job. Thank you.
–Mary Furillo
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Russel
Garage Door Install
New Castle, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/10/2010
Comments: Report Card
submission
[?]
Technician was extremely courteous and professional, really enjoyed having him complete the work and will highly recommend him to family and friends.
–William Yeldell
Service Provided:
Garage Door Install
Product:
Garage Door Repair Springs
Technician:
Russel
(302) 353-4401
Wilmington Area
4.89 out of 5 stars
(171)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.69 out of 5 stars
(82)
Read All Newark Reviews
(302) 724-6240
Dover Area
5 out of 5 stars
(29)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (4)
  • Dover (19)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (3)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.52 out of 5 stars
(33)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (17)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (16)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.9 out of 5 stars
(48)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.89 out of 5 stars
(9)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (7)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(8)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (2)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (6)
  • Stockley
(302) 449-4022
Middletown Area
4.96 out of 5 stars
(34)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.75 out of 5 stars
(20)
Read All Milford Reviews
  • Abbotts Mill (14)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(27)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(11)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (1)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (10)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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