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Dear Dean-Needless to say we felt like jerks for having backed into our own garage door-while greeting a neighbor. Probably would have felt better if we had slid into it-on snow or ice or missed judged due to an extreme rain downpoor-alas, not the case. Russ immediately made us feel at a ease-a "things kind of things happens all the time" attitude. He completed the repair efficiently and took his time to explain the workings of the door and to answer our numerous questions. He left us with tips to keep our door running smoothly and carefully went over various items we should be considering for the future (and why).
Hopefully this particular accident will not happen to us again. However if is does (or we have any other garage needs) we will not hesitate to contact Precision and also to highly recommend it to others.
Thanks for being a quality company.....Anne and Bob Chichester
–Anne Chichester
A Response from Dean Wilkinson:
Thanks so much for taking the time to let us know how we did and how Russ made everything easier for you guys. And it- running into garage doors- does happen all the time:)