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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Telephonesubmission
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I'm very pleased. Your service is A#1 and your technician did a great job. It was good that I was able to have someone else there & didn't have to be there - I just handled everything over the phone. The price hurt a bit but was well worth it. I'll tell everyone I know about your service and be sure to give your number out.
A Response from Dean Wilkinson:
–Darren Luke
Mr. Luke:
Thank you for providing us with your valued opinion. We're sure you'll continue to be satisfied with your garage door repair and appreciate your offer to refer our services whenever you can. Thank you , again...Teri
Thank you for providing us with your valued opinion. We're sure you'll continue to be satisfied with your garage door repair and appreciate your offer to refer our services whenever you can. Thank you , again...Teri
