Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Magnolia, DE

(302) 724-6240

Magnolia has received 6 reviews, averaging:

5 of 5 Stars

Garage Door Repair
Magnolia, DE

Precision Garage Door5.000 of 5 Stars

Date: 05/02/2012

Comments:

Online
submission
[?]

Jim was terrific. He came early as requested and totally solved my problem and answered all my questions. I was impressed with his knowledge and ability. It made my day. I will definitely request Jim in the future and recommend him.

–Douglas Leshner

A Response from Dean Wilkinson:

Thank you for the positive review. It's customers like you who make our jobs worthwhile! We very much appreciate your business

Service Provided:

Garage Door Repair

Technician:

Jim

Garage Door Repair
Magnolia, DE

Precision Garage Door5.000 of 5 Stars

Date: 02/25/2012

Comments:

Online
submission
[?]

We couldn't be happier with the service we received from your company. I called on Thursday morning and our garage door was working (better than new) by 6pm that same day. Fantastic! Russel Richmond was our technician and he was very professional, friendly and knowledgable. He showed up on time and did a great job. He's a definite asset to your company. We will be sure to recommend Precision to our family and friends. Thanks for a job well done!

–Diana Lewis

A Response from Dean Wilkinson:

Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

Technician:

Russel

Broken Garage Door Spring Repair
Magnolia, DE

Precision Garage Door5.000 of 5 Stars

Date: 02/15/2012

Comments:

Telephone
submission
[?]

Door is working fine, now. They are the tenants & will forward recommendations to landlord
Happy with Rick.

–Carrie Jackson

Service Provided:

Broken Garage Door Spring Repair

Technician:

Rick

Garage Door Repair
Magnolia, DE

Precision Garage Door5.000 of 5 Stars

Date: 11/02/2010

Comments:

Telephone
submission
[?]

I'm very pleased. Your service is A#1 and your technician did a great job. It was good that I was able to have someone else there & didn't have to be there - I just handled everything over the phone. The price hurt a bit but was well worth it. I'll tell everyone I know about your service and be sure to give your number out.

–Darren Luke

A Response from Dean Wilkinson:

Mr. Luke:
Thank you for providing us with your valued opinion. We're sure you'll continue to be satisfied with your garage door repair and appreciate your offer to refer our services whenever you can. Thank you , again...Teri

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Garage Door Repair
Magnolia, DE

Precision Garage Door5.000 of 5 Stars

Date: 11/01/2010

Comments:

Telephone
submission
[?]

I very pleased. The technician did a great job and even though it was more than I expected to spend, it was well worth it, because the door works exceptionally well now. It was great that I didn't have to be there, was able to handle everything over the phone & my mother-in-law was able to be at the house just in case. Your service is A#1 and I'll definitely call you again when I'm ready to buy a new door and tell everyone I know about your service.

–Brad Manning

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Ryan Holt