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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Lewes, DE

(302) 329-7039

Lewes has received 22 reviews, averaging:

4.73 of 5 Stars
4.73 of 5 Stars

Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2012
Comments: Online
submission
[?]
First, I want to thank Susan, I believe was her name, she was very helpful and worked her magic so that the technician was able to come out same day.
Russ was helpful as well as being very kind as I was not having a good day. Shared some in sights on some of lifes challenges, and Gods goodness! Was a totally positive experience. Thank you again and God Bless You All !!!
–Lisa Howard
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Russel
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Telephone
submission
[?]
My door is working wonderful. Tech was excellent, I would personally request him next time. I would recommend this company to all my friends. I would rate this company 5 stars!
–Tim Dorey
Service Provided:
Garage Door Repair
Technician:
Jim
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2012
Comments: Telephone
submission
[?]
Russ did a great job. He will be back to install his opener at a later date.
–Ron Scrutchfield
Service Provided:
Broken Garage Door Spring Repair
Technician:
Britt
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2012
Comments: Telephone
submission
[?]
customer said door is working fine now. Tech was professional. Will refer us to FF
–Joseph Haydu
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Britt
Garage Door Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2012
Comments: Telephone
submission
[?]
Customer was very happy with Russ. She will definitely call us when she is ready to replace door. She will refer us to all her FF. Loved it that the tech put the sticker up for her. Will make it easier for her to call us again.
–Jo Ditto
Service Provided:
Garage Door Install
Technician:
Russel
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2012
Comments: Telephone
submission
[?]
Russ was very knowledgeable, courteous and professional. I would be happy to recommend him and Precision Door to my friends and family in need of any repair.
–Larry W.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/12/2011
Comments: Online
submission
[?]
Wonderful service. Everything works as promised. Many thanks.
–George merchant
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Brandon
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/09/2011
Comments: E-mail
submission
[?]
The purpose of this email is to express our total satisfaction with your company and especially Russ Richmond. Russ presented himself in a very professional manner. He addressed all of our concerns and discussed all of the various options. His attitude and expertise made our buying decision very easy. Russ is a credit to your organization and we look forward to seeing him next week for the installation.


–George Merchant
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/24/2011
Comments: Report Card
submission
[?]
Russ was great - pleasant
–Jim Perry
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door Install
Lewes, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 06/15/2011
Comments: Telephone
submission
[?]
Russ did a beautiful job. I was very satisfied with the decision. Russ was a good worker, you should not let him go.
–GCanakis
Service Provided:
Garage Door Install
Technician:
Russel
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/17/2011
Comments: Telephone
submission
[?]
Although he was training, Danny was very good and very knowledgeable. He took care of my concerns, knew exactly what to do & explained it to me. I was very impressed that the job could be done in the same day, and I'm very happy with the outcome. I'll definitely call back to have my other door taken care of & will refer your service when I can.
–James Mastoris
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Opener Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
Everything the technician did was fine. Even though I felt the price was high, he did good work and did it quickly, so I plan to call again if I need any other repairs on my garage door.
–Robert Austin
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Opener Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
Everything the technician did was fine. Even though I felt the price was high, he did good work and did it quickly, so I plan to call again if I need any other repairs on my garage door.
–Robert Austin
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Dana
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Telephone
submission
[?]
Your technician was timely, friendly, pleasant, helpful and knew what he was doing. I'll definitely remember to call Precision Doors again if need to because your sticker is now in my garage right where I need it to be. I'll try to make referrals for your service.
–J. Vantol
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2011
Comments: Telephone
submission
[?]
We had very good service. We called on a Saturday and were surprised that a technician came the same day. Danny was very knowledgeable & everything works fine. We'll refer you service whenever we have the opportunity.
–Larry Sandridge
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2011
Comments: Telephone
submission
[?]
I was very appreciative that the technician took the time to call me to let me know when he'd be arriving and he was very courteous when he got here. He determined what repair was needed and took care of it quickly. I'm happy with the entire experience. Thank you.
–Judy Rexin
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Lewes, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 11/16/2010
Comments: Telephone
submission
[?]
Everything went fine with my garage door repair & Ken knows what he's doing, but unfortunately he was late and that didn't sit well with me because I had other plans. He did call when he was on his way, but his being late had already created a problem for me. I would only use your service again if I could be guaranteed that the technician would be on time.
–Eric Swanson
A Response from Dean Wilkinson:
Mr. Swanson:
Thank you for taking the time to express your concerns. We realize that either a previous repair or travel distance caused a delay in the technicians schedule and apologize for that. We value all input from our customers and will certainly continue to make every attempt to be sure this doesn't happen whenever possible. Thank you again for bringing this to our attention.......Teri
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ken Holland
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/13/2010
Comments: Telephone
submission
[?]
I was very shocked at your quick service response. The technician knew what he was doing & got my problem taken care of, so I'm completely satisfied. I'll be sure to recommend your service to everyone.
–Tony Reese
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Telephone
submission
[?]
We gice you all 5's. Everything was excellent - excellent job and the technician was very nice and knew what he was doing. Our door works great now and we'll absolutely recommend you services
–Jeff Ross
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
:
Garage Door Opener Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/05/2010
Comments: Telephone
submission
[?]
Russ was very professional. He replaced my wall button, which was acting up on and off. He also repaired my safety sensors while he was here. The problem has not reoccurred and I am very pleased with my service.
–Anonymous
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Russel
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/14/2010
Comments: Report Card
submission
[?]
Response was excellent. Manners and courtesy were outstanding.
–William Capanaro
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/13/2010
Comments: Report Card
submission
[?]
KEN KNOWS WHAT HE IS DOING. HE DID A GOOD FAST JOB.
–Warren RICHARD
Service Provided:
Garage Door Repair
Product:
Aluminum Garage Doors
Technician:
Ken Holland
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
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  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (22)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
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  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
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  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
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  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
  • Adamsville
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  • Argo Corners
  • Blanchard
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  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (12)
  • Walker
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  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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