Comments:
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You rating is actually all 6's, based on the service we received. My car was stuck in the garage and I was surprised at the quick same day response from my initial e-mail on your website to the time the technician arrived because I thought it would be a couple of days. Your technician inspected the problem, knew everything about the repair, reviewed my options, made his recommendation and explained the warranty. After repairing the garage door, he made adjustments to the opener so the door would create a good seal when closed. We're very happy with the quality service we received and will call again when our other door needs to be serviced. We plan to refer your company whenever we have the opportunity.
–Peter Berg
A Response from Dean Wilkinson:
Mr. Berg:
Thank you for sharing your experience with us. We're always please to hear that our technicians are creating such good impressions after servicing a garage door and appreciate the time you took to let us know.
We want you to know that we value your input, we appreciate your business, and hope to hear from you again when your other door needs to be serviced. Thank you, again............Teri