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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Dover, DE

(302) 724-6240

Dover has received 26 reviews, averaging:

5 of 5 Stars
5 of 5 Stars

Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/01/2012
Comments: Online
submission
[?]
Russ Richmond really knew his stuff. He did a great job and was so professional. Precision is the only company that I want working on my garage doors. Thanks again for a job well done!I have used your company 3 times and every time it's great!
Thanks again
–Albert Holmes
A Response from Dean Wilkinson:
Thank you for such positive comments. We really do appreciate customers like you and it makes our jobs worthwhile! We are happy to provide excellent service each and every time!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Telephone
submission
[?]
My door is working well. Russ was polite and courteous, he is welcome to come back if I need any future service. I would gladly recommend your company to my family and friends. I would rate you guys with 5 stars.
–Joan Winings
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door and Opener Install
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/30/2012
Comments: Telephone
submission
[?]
Door is working well now. I was very happy with the tech, if I need future service he can come back. I have the card and I will recommend this company to my friends and family.
–Charles Allen
Service Provided:
Garage Door and Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Troy
Garage Door Opener Install
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2012
Comments: Online
submission
[?]
Designated rep showed up right on time. Went to work immediatley and fixed the problems with our door's controller and remotes. Inspected our 10 yr old door but told us, truthfully, that it was working just fine but told us to remember to check it periodically. Good service and happy to write this review. Nice to do business with a Professional Company.
–Richard Morton
A Response from Dean Wilkinson:
Thank you for such positive comments about our technician and our company. It is customers like you that make us strive to be the best in the industry and not only meet, but exceed your expectations.
Feel free to call us anytime you have a need with your garage door.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Russel
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2012
Comments: Telephone
submission
[?]
customer was very pleased with our service and our tech.
–Mary Toomey
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/29/2012
Comments: Telephone
submission
[?]
Customer was happy with service. Door is operating fine, now.
–Albert Yeager
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2012
Comments: Telephone
submission
[?]
Door was very promptly repaired & Russ went above & beyond the call of duty. She will definitely refer us to all her FF. Very happy with our service.
–Laura Davidson
A Response from Dean Wilkinson:
Thank you for the positive review. We appreciate your business & will be happy to help you anytime in the future.
Service Provided:
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2012
Comments: Telephone
submission
[?]
Your tech was on time, completed a door evaluation, assessed the problem, and the parts were on his truck, so we had a same day repair, as advertised. He discussed everything with me and kept me informed of his progress. He was courteous and very knowledgeable. I've always called Precision and will continue to do so, as well as refer everyone. Thanks.
–RITA M.
Service Provided:
Garage Door Repair
Technician:
Danny
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/22/2011
Comments: Online
submission
[?]
the man was very accomadating and explained everything to us
–Albert Yeager
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Danny
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/08/2011
Comments: Report Card
submission
[?]
Outstanding service
–Joyce Lowell
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/09/2011
Comments: Telephone
submission
[?]
I was impressed with the repairs by your service guy & all of the people I dealt with. He was very courteous & explained everything to me, then completed the repair to put it back together the way it should be, not like the last company that I made the mistake in calling. Your price was right & I'm glad I called your company.
–Emily Saunderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/03/2011
Comments: Telephone
submission
[?]
I'm delighted with your service and will definitely call again if I have any other problems. I've already given my sister your name and phone number and will be certain to continue to refer Precision Doors whenever I can.
–Lissa
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/18/2011
Comments: Telephone
submission
[?]
Everything went fine, I'm very happy & everything is working very well. Dana was very thorough & informative. I'll surely call back for any future needs and refer your services whenever possible.
–Anthony Maiolino
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2011
Comments: Telephone
submission
[?]
Everything is beautiful. Rick knew what he was doing, did a fine job and did it quickly and efficiently. Although I hope I won't have to, I'll be sure to call Precision Door for my future garage door needs.
–Barbara Swaln
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2011
Comments: Telephone
submission
[?]
Everything is great. We were very happy that you were able to give us same day service, and the tech was very knowledgeable. We'll refer your service.
–Mrs. Robert Groom
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Danny
Broken Garage Door Spring Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2011
Comments: Telephone
submission
[?]
My service was great. It was scheduled right away and your technician rates a 10. He was very proficient & knowledgeable and I'm quite satisfied.
–Randy Goodlet
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2011
Comments: Telephone
submission
[?]
Everything was excellent and I'm very pleased. Russ explained everything and did everything he said he was going to do. I'll be calling back for more work when I can.
–Mary Kee
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/16/2010
Comments: Telephone
submission
[?]
Ken is really good and everything is very good. He knew his job and we'll be calling again when we need more service.
–F. Jean
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ken Holland
Garage Door Install
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/27/2010
Comments: Telephone
submission
[?]
I'm very pleased with everything - your technician came earlier than expected and was very knowledgeable, pleasant and efficient, and everything is perfect. I know I can be a difficult customer, but I'm completely satisfied. I plan to refer your company
–Donna Johnston
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Install
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/18/2010
Comments: Telephone
submission
[?]
Our service was excellent, excellent, excellent !!!. The installer, Russ, was super and gets the highest rating. We will most certainly refer your services.
–Tim Crissman
A Response from Dean Wilkinson:
Thank you so much for your confidence and such an impressive review. We appreciate your business and your willingness to refer our company.
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/18/2010
Comments: Telephone
submission
[?]
I'm very, very satisfied with your service. Thank you for being so prompt. Russ explained the complete workings of the door for me, and then found a problem with my opener that was caused by someone else, and he corrected it right away and again explained it to me. He did everything right and if I need service again, I'd be please if you sent Russ again. I will refer your company every opportunity I get.
–Hazel Green
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/05/2010
Comments: Report Card
submission
[?]
Very friendly and courteous
–Lola Creighton
A Response from Dean Wilkinson:
Ms. Creighton: thank you for taking the time to complete our Report Card regarding your garage door repair. We appreciate our customers and value all of the comments we receive, which help us to become a better service company.
Service Provided:
Garage Door Repair
Product:
Aluminum Garage Doors
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/20/2010
Comments: Telephone
submission
[?]
I appreciate everything you did to find a match for my garage door sections - everything went very well
–Dan Kingery
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ken Holland
Garage Door Install
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/13/2010
Comments: Telephone
submission
[?]
Very please with technician and installation. Door and opener are very nice & look and work wonderful. Great experience with Precision Door and will refer to everyone I know
–Karen N
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
:
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/21/2010
Comments: Report Card
submission
[?]
Good prompt service.
–Keith Kooker
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Repair
Dover, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/02/2010
Comments: Postal Mail
submission
[?]
I was quite pleased with my service call that Ryan responded to. It was handled with professionalism and politeness. If I have further problems or my neighbors have problems, I will call Precision Door Service again.
–Audrey Hoffman
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Ryan Holt
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
  • Dover (26)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (6)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (22)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (12)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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