Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Camden Wyoming, DE

(302) 724-6240

Camden Wyoming has received 7 reviews, averaging:

4.86 of 5 Stars

Broken Garage Door Spring Repair
Camden Wyoming, DE

Precision Garage Door4.000 of 5 Stars

Date: 03/12/2012

Comments:

Telephone
submission
[?]

Our door is working fine, now. Jim explained what needed done very well. He was super nice and very helpful!My appt. was set up for 1-3, but he wasn't able to make it until after 5:00. I feel you don't allow enough time for his repairs. That is why I am scoring you a 4. Other than that, I was very pleased with Precision Door Service and will be referring you to our family & friends.

–Bruce Campbell

Service Provided:

Broken Garage Door Spring Repair

Technician:

Jim

Garage Door Opener Repair
Camden Wyoming, DE

Precision Garage Door5.000 of 5 Stars

Date: 03/10/2012

Comments:

Online
submission
[?]

Service work was to be done between 11am & 1pm. Russel was here by 9:15am. He explained everything to me in detail and explained why he thought it needed to be done. When he was done the garage door worked more quietly than it ever has. I just needed the opener to be repaired but when the work was done he had fixed a number of other problems we had with the door. I appreciate the timely manner in which he accomplished the work and how pleasant he was. Good Work.

–Alan Parker

A Response from Dean Wilkinson:

Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue

Service Provided:

Garage Door Opener Repair

Technician:

Russel

Garage Door Opener Repair
Camden Wyoming, DE

Precision Garage Door5.000 of 5 Stars

Date: 02/22/2012

Comments:

Telephone
submission
[?]

customer called in & said he was pleased with our service & techs. He would use us in the future. Does not want to upgrade hardware as recommended at this time.
Door works fine, now.

–Moazzam Kahn

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair Springs

Technician:

Russel

Broken Garage Door Spring Repair
Camden Wyoming, DE

Precision Garage Door5.000 of 5 Stars

Date: 10/25/2011

Comments:

Online
submission
[?]

Can you say early!...it's not often when someone is early when you're given a 2 hour window for showtime. The service technician was very professional and extremely knowledgeable in the ways of garage door repair...exceeded my expectations! Door repair was speedy & the quality of replacement parts & install excellent.

–Eric Guest

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Russel

Garage Door Repair
Camden Wyoming, DE

Precision Garage Door5.000 of 5 Stars

Date: 01/14/2011

Comments:

Postal Mail
submission
[?]

Just want to say the young man whose name is Russ is a very knowledgeable and polite person, just as the previous repairmen that you have sent. I would recommend him and Precison Door anytime.

–Helen Precourt

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Russel

Garage Door Repair
Camden Wyoming, DE

Precision Garage Door5.000 of 5 Stars

Date: 11/24/2010

Comments:

Telephone
submission
[?]

Your service was very convenient. Your technician arrived on time & corrected the problem. He was very knowledgeable & professional and did a very nice job.

–Ken Geckle

Service Provided:

Garage Door Repair

Product:

Vinyl Garage Doors

Technician:

Ryan Holt

Garage Door Repair
Camden Wyoming, DE

Precision Garage Door5.000 of 5 Stars

Date: 10/12/2010

Comments:

Telephone
submission
[?]

My husband was here when the repair was done, but I can say that we're pretty happy - the door is now working great and we don't have any more problems

–Kimberly Whatley

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors