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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Rehoboth Beach Area, DE

(302) 329-7039

Rehoboth Beach Area has received 42 reviews, averaging

4.71 of 5 Stars

Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/08/2012
Comments: Telephone
submission
[?]
I was completely satisfied with Jim. He did a very good job for me. He was prompt and did my repair in a very timely manner, which I appreciated. I am referring you to everyone I know for any garage door issues. You are truly a 5 star company!
–John Wolfe
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2012
Comments: Online
submission
[?]
First, I want to thank Susan, I believe was her name, she was very helpful and worked her magic so that the technician was able to come out same day.
Russ was helpful as well as being very kind as I was not having a good day. Shared some in sights on some of lifes challenges, and Gods goodness! Was a totally positive experience. Thank you again and God Bless You All !!!
–Lisa Howard
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Russel
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Telephone
submission
[?]
Jim was perfect! He did an excellent job.He came in and was very efficient.
Very happy with my door. I have been recommending your company to all my neighbors.
–Donn Philpot
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Telephone
submission
[?]
My door is working wonderful. Tech was excellent, I would personally request him next time. I would recommend this company to all my friends. I would rate this company 5 stars!
–Tim Dorey
Service Provided:
Garage Door Repair
Technician:
Jim
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2012
Comments: Telephone
submission
[?]
Russ did a great job. He will be back to install his opener at a later date.
–Ron Scrutchfield
Service Provided:
Broken Garage Door Spring Repair
Technician:
Britt
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2012
Comments: Telephone
submission
[?]
customer said door is working fine now. Tech was professional. Will refer us to FF
–Joseph Haydu
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Britt
Garage Door Repair
Rehoboth Beach, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/02/2012
Comments: Telephone
submission
[?]
customer is happy with our service. Would have given us 5 stars if we had been less expensive. Waiting on call back from Russ for quote on new keyless pad.
–Bruce Marine
Service Provided:
Garage Door Repair
Technician:
Russel
Garage Door Opener Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/29/2012
Comments: Online
submission
[?]
I found Precision on the Web.

Russ came out and got the door working properly. He also diagnosed a weak spring and convinced me to get it replaced. I found him to be personable and very knowledgeable.
–tom Maloney
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2012
Comments: Telephone
submission
[?]
Customer was very happy with Russ. She will definitely call us when she is ready to replace door. She will refer us to all her FF. Loved it that the tech put the sticker up for her. Will make it easier for her to call us again.
–Jo Ditto
Service Provided:
Garage Door Install
Technician:
Russel
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2012
Comments: Telephone
submission
[?]
Russ was very knowledgeable, courteous and professional. I would be happy to recommend him and Precision Door to my friends and family in need of any repair.
–Larry W.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/12/2011
Comments: Online
submission
[?]
Wonderful service. Everything works as promised. Many thanks.
–George merchant
Service Provided:
Broken Garage Door Spring Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Brandon
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/09/2011
Comments: E-mail
submission
[?]
The purpose of this email is to express our total satisfaction with your company and especially Russ Richmond. Russ presented himself in a very professional manner. He addressed all of our concerns and discussed all of the various options. His attitude and expertise made our buying decision very easy. Russ is a credit to your organization and we look forward to seeing him next week for the installation.


–George Merchant
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/17/2011
Comments: Online
submission
[?]
Russel did a great job in reparing my garage dooor opener. Everything works great. I would highly recommend and ask for him again if I ever require additional work.
–robert hughes
Service Provided:
Garage Door Opener Repair
Technician:
Russel
Garage Door Opener Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/08/2011
Comments: Report Card
submission
[?]
Good job - done fast
–Paul Ewell
Service Provided:
Garage Door Opener Install
Product:
Genie Garage Door Opener
Technician:
Russel
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/24/2011
Comments: Report Card
submission
[?]
Russ was great - pleasant
–Jim Perry
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door Install
Lewes, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 06/15/2011
Comments: Telephone
submission
[?]
Russ did a beautiful job. I was very satisfied with the decision. Russ was a good worker, you should not let him go.
–GCanakis
Service Provided:
Garage Door Install
Technician:
Russel
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/27/2011
Comments: Telephone
submission
[?]
Our garage door works great now, compared to the way it was working. The tech called when he was on his way, was very polite, helpful and courteous. If we need to, we'll be sure to call Precision Door again without a doubt.
–John Ryan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2011
Comments: Telephone
submission
[?]
Danny did a great job, even thought he came on his day off. We're very pleased, the foor works better now than it did before and we'll call back if we have any other problems, but hopefully not on his day off.
–Mr. Schroeder
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/17/2011
Comments: Telephone
submission
[?]
Although he was training, Danny was very good and very knowledgeable. He took care of my concerns, knew exactly what to do & explained it to me. I was very impressed that the job could be done in the same day, and I'm very happy with the outcome. I'll definitely call back to have my other door taken care of & will refer your service when I can.
–James Mastoris
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Danny
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Telephone
submission
[?]
We're very pleased with the service from Rick and will also consider his estimates for doors and openers. We'll be sure to call Precision for any future needs because of Rick.
–George Schwelling
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Opener Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
Everything the technician did was fine. Even though I felt the price was high, he did good work and did it quickly, so I plan to call again if I need any other repairs on my garage door.
–Robert Austin
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Opener Install
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
Everything the technician did was fine. Even though I felt the price was high, he did good work and did it quickly, so I plan to call again if I need any other repairs on my garage door.
–Robert Austin
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Dana
Broken Garage Door Spring Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Telephone
submission
[?]
Your technician was timely, friendly, pleasant, helpful and knew what he was doing. I'll definitely remember to call Precision Doors again if need to because your sticker is now in my garage right where I need it to be. I'll try to make referrals for your service.
–J. Vantol
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Rick
Broken Garage Door Spring Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Telephone
submission
[?]
We're very please with our experience with Precision Doors. Your tech was very knowledgeable and was very impressive as your representative. Everything is good. Our garage door works better now than it ever has. We appreciate such great service.
–Trent Cates
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Opener Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2011
Comments: Telephone
submission
[?]
As always, I couldn't be more satisfied with your service. The tech came quickly and got everything taken care of. I'll call again if needed and will refer your service.
–Cynda Moore
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Opener Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2011
Comments: Telephone
submission
[?]
Russ was very professional, doing more than was needed to be sure we were satisfied. We thought our decision to purchase your opener was a little pricey, but after experiencing the overall product for a few weeks, we know that it was well worth it. It's very quite & we're very happy. Thank you
–Pat Grant
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2011
Comments: Telephone
submission
[?]
We had very good service. We called on a Saturday and were surprised that a technician came the same day. Danny was very knowledgeable & everything works fine. We'll refer you service whenever we have the opportunity.
–Larry Sandridge
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Install
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Telephone
submission
[?]
Joey, our technician was very nice. He was kind and generous. He did a good job and everything is working fine. We appreciate his kindness.
–Helen Bye
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
:
Garage Door Repair
Lewes, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2011
Comments: Telephone
submission
[?]
I was very appreciative that the technician took the time to call me to let me know when he'd be arriving and he was very courteous when he got here. He determined what repair was needed and took care of it quickly. I'm happy with the entire experience. Thank you.
–Judy Rexin
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Rehoboth Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2011
Comments: Telephone
submission
[?]
Your technician was very good, personable, professional and did a good job. If we need another garage door repair, we'll call back and plan to refer your company to friends
–Bette Gallo
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
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  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
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  • Henlopen Acres
  • Heronwood
  • Lewes (22)
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  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
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  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
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  • Georgetown (3)
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  • Middleford
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  • Richard Heights
  • Seaford (8)
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(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
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  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
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(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
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Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
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