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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Newark Area, DE

(302) 722-4188

Newark Area has received 82 reviews, averaging

4.69 of 5 Stars

Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/11/2012
Comments: Telephone
submission
[?]
Since having my garage door rebuilt it operates better than it ever did. I'm very pleased with your technician, Dan.
Vincent Gulotti
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dan
Garage Door Repair
Newark, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 02/09/2012
Comments: Telephone
submission
[?]
Rick did a wonderful job while he was here, and I would definitely recommend Precision Door to those I know.
Neil L.
Service Provided:
Garage Door Repair
Technician:
Garage Door Opener Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Telephone
submission
[?]
Our door works great now & we'll be happy to refer our friends to Precision Garage Doors. We're very happy with Dana & Jim & would be happy if these same technicians come back if we need future repairs. They were very professional & completely cleaned up when they were finished. Thanks for always providing great service.
Leslie Simendinger
Service Provided:
Garage Door Opener Repair
Manager:
Garage Door Opener Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2012
Comments: Telephone
submission
[?]
Our door works great now & we'll be happy to refer our friends to Precision Garage Doors. We're very happy with Dana & Jim & would be happy if these same technicians come back if we need future repairs. They were very professional & completely cleaned up when they were finished. Thanks for always providing great service.
Leslie Simendinger
Service Provided:
Garage Door Opener Repair
Manager:
Garage Door Install
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/14/2011
Comments: E-mail
submission
[?]
Just a short note to tell you what a great job Russ and Danny did in installing my new garage doors. Thanks to their work, my home has terrific curb appeal and I have already received compliments! Dana also dropped by, as he was instrumental in helping me make my selections. What a difference new garage doors make! I heartily endorse Precision Doors and feel confident in recommending your company. Your customer service is the best! Linda Dunn

linda dunn
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/23/2011
Comments: Online
submission
[?]
Forgot to fill the in stars. Great Job.See the first comments I sent OK
Take a senior awhile to fill in all the blanks. Have a wonderful day and safe weekend.
james todd
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brandon
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/13/2011
Comments: E-mail
submission
[?]
Message from CSC Center: He said Danny was wonderful, he put the customer at ease and made him feel safe with our company. Mr. Rogers wanted us to know he is very grateful it was Danny who came out to him.

C. Lawler Rogers
Service Provided:
Broken Garage Door Spring Repair
Product:
Wood Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/12/2011
Comments: Online
submission
[?]
Thanks for the good work, my garage door opens and closes very smoothly with very little sound it actually is better then when I installed it. Your man was early and got the work done quickly with no problems.

Thanks again
Keith Boulden
keith boulden
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brandon
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/01/2011
Comments: E-mail
submission
[?]
Danny did an excellent job. He was outstanding! I look forward to future appointments with your company.
Joan Barnum
Service Provided:
Garage Door Repair
Technician:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/25/2011
Comments: Online
submission
[?]
Dan called to let me know when he would be at my house and arrived when he said he would. He knew his stuff, did an excellent job and was very courteous.
Robert Greenblatt
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Dan
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/22/2011
Comments: Report Card
submission
[?]
Very satisfied. On time & very professional, fully explained everything and fixed problem.
Bruce Fine
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 07/22/2011
Comments: Report Card
submission
[?]
Overall very, very happy. A little confusion with scheduling, but it's all good
James Romesburg
A Response from Dean Wilkinson:
We very happy that it turned out to be a good experience for you. Please accept our sincere apology for the confusion in our telephone contact with you. We appreciate your business and also value your input to help us develop better communications with our customers. Thank you for calling Precision Door Service.
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/12/2011
Comments: Online
submission
[?]
The service was excellent with Rick evaluating the garage doors and Wayne /Dave completing the garage doors rebuild. Now both doors come up and down easily! Very courteous and efficient. Well Done!!!!
Pamela Fletcher
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/23/2011
Comments: E-mail
submission
[?]
The two gentlemen who came to my house were extremely knowledgeable and friendly. They repaired my door within a few minutes. I would highly recommend them to anyone
Scott Thompson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Manager:
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/22/2011
Comments: Online
submission
[?]
The two gentlemen who came to my house were extremely knowledgeable and friendly. They repaired my door within a few minutes. I would highly recommend them to anyone.
Scott Thompson
Service Provided:
Garage Door Repair
Technician:
Brandon
Garage Door Install
Newark, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 06/15/2011
Comments: Telephone
submission
[?]
Everything was fine. The office staff and the installer were knowledgeable and professional. The installer arrived in a timely manner. On a scale of 1 - 5 (with 5 being the highest), I would rate your company and my experience at a 5. I would recommend your company and I will call your company in the future if I have any problems with my garage door or opener.
TArrington
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Garage Door Opener Repair
Pike Creek, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/31/2011
Comments: Telephone
submission
[?]
The service was fine. Your technician quickly diagnosed the problem and fixed it right away. We're very satisfied & will call back when we have another problem with our garage door.
Gaynor Hytrek
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Install
Pike Creek, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2011
Comments: E-mail
submission
[?]
Had two new doors installed. The estimate was on time and quick, the process of ordering the door was well tracked and communicated. The technicians did a fine job of installing the doors as well as removing all old debris. I stopped home unannouced to find the technicians both working away. The quality of the doors is excellent, they seal better, they operate quieter. I am rarely as pleased as I am with Precision Doors. A true 5 stars
Robert Hayden
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
:
Broken Garage Door Spring Repair
Pike Creek, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2011
Comments: Report Card
submission
[?]
I was very satisfied for a job well done
Mrs. M. Wagner
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Pike Creek, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/29/2011
Comments: Telephone
submission
[?]
Everything is excellent. Your technician was on time, in uniform, knowledgeable, and very welcome when needing an emergency repair on a cold Sunday. I thought it was a little pricey, but my door works great now and knowing that I have a warranty on this also gives some peace of mind.
Rod Hausmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Garage Door Install
Pike Creek, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/22/2011
Comments: Telephone
submission
[?]
Your technicians are super! I was blown away by their efficiency and how well they work together. They not only worked hard and fast, but the did it right the first time and deserve recognition for their jobs. Not only did I plan to refer Precision because I'm so pleased, but I have already referred one of my neighbors. Thanks for the great work.
Robert Faatz
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Garage Door Opener Repair
Pike Creek, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2011
Comments: Report Card
submission
[?]
Thank you for the prompt & Great service !
Pat Karpinski
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2011
Comments: Telephone
submission
[?]
Being a previous customer, I'm sure you know all of your technicians are great. They always call ahead, are prompt, and get the job done quickly. I can also say thank goodness for your warranty. It's well worth it and I'm happy to know you stand by your promise.
JoAnn Bruch
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
:
Garage Door Opener Install
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2011
Comments: Telephone
submission
[?]
Your technician was very nice, very pleasant, very thorough, and everything is fine.
Nancy Rich
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/10/2011
Comments: Telephone
submission
[?]
I really appreciate the quick service. Rick came within a couple of hours & was very courteous and seemed to know what he was doing. Now everything is looks fine & is working fine. I'm very impressed with your service and will definitely call again for a door replacement.
Doris Winder
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 03/10/2011
Comments: Telephone
submission
[?]
I appreciate the quick service. Your technician came within a couple of hours and was very courteous. He took care of my immediate problem and it looks fine and is working fine. I'm very impressed and will be calling again for a replacement. Thank you.
Doris Winder
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Newark, DE
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 03/08/2011
Comments: Telephone
submission
[?]
Although we weren't home when the work was done, we were comfortable leaving our access code to the garage for the tech to get in for the repair. He took care of everything and it's now working fine. We'll call back if we need any more work done. Thanks.
Margie Peffer
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Manager:
Broken Garage Door Spring Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2011
Comments: Telephone
submission
[?]
We were very pleased and surprised that you offer same day service and the technicians showed up the same day. They were very courteous and knowledgeable, found the problem right away and took care of it. As previous customers, we've always been more than satisfied with your service and we'll continue to call when we need to, and most certrainly will refer your services.
Joan March
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Telephone
submission
[?]
I've had service several times over the last 6 years by Precision. Your technicians are very personable and always know what they're doing and always do a nice job. I'm sure I'll be calling again. Thanks.
Ennis Mitchell
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Repair
Newark, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2011
Comments: Telephone
submission
[?]
Your technician is a nice guy, did a nice job and took care of everything. I'll definitely call again and will refer Precision as often as I can.
Karen Killian
Service Provided:
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Brandon
(302) 353-4401
Wilmington Area
4.89 out of 5 stars
(171)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.69 out of 5 stars
(82)
Read All Newark Reviews
(302) 724-6240
Dover Area
5 out of 5 stars
(29)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (4)
  • Dover (19)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (3)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.52 out of 5 stars
(33)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (17)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (16)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.9 out of 5 stars
(48)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.89 out of 5 stars
(9)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (7)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(8)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (2)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (6)
  • Stockley
(302) 449-4022
Middletown Area
4.96 out of 5 stars
(34)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.75 out of 5 stars
(20)
Read All Milford Reviews
  • Abbotts Mill (14)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(27)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(11)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (1)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (10)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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