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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Millsboro Area, DE

(302) 297-8179

Millsboro Area has received 28 reviews, averaging

4.96 of 5 Stars

Broken Garage Door Spring Repair
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2012
Comments: Telephone
submission
[?]
I was very pleased with Russ and your company. I loved it that your website shows pictures of your techs before they are sent out. Very professional website!
I Own 3 townhouses that don't currently have openers & will call you in future to take care of them.
Gave us 6+ stars!!
–Ed Sternbert
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door Repair
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
We called at 8 am and by 12:30 Russ Richmond was on the job, by 2:30 he had completely rebuild the infrastructure of our garage door and reprogramed all our remotes. He was professional and efficient. Nice guy too, but more importantly, a good work man. Thanks Russ.
–robert preston
Service Provided:
Garage Door Repair
Product:
Garage Door Rebuild
Technician:
Russel
Garage Door Install
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/21/2011
Comments: Telephone
submission
[?]
We were referred by our neighbor & are pleased with our decision to contract with Precision Doors. The estimators were up front, honest, made suggestions to help us make a decision, and we're very impressed that the installer was also so thorough. I'm very happy that my garage is noticeably warmer now with our new insulated door. Thank you.
–Joan McHale
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/14/2011
Comments: E-mail
submission
[?]
Just to let you know that the repairman(Russ)that repaired our garage door did a fantastic job. Our garage door now operates the way it should and is so quiet you don't even know it's going up or down. Thank you very much for sending a reliable service technican to repair our garage door.
–Jackie / Lois West
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Repair
Ocean View, DE
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/13/2011
Comments: Online
submission
[?]
Very professional, competent and extremely good communication throughout the process. My only issue is that when I set up the appointment, I was told the basic service charge would be $55, but turned out to be $140.
–edward orzechowski
A Response from Dean Wilkinson:
Dear Mr. Orzechowski,

Thank you for taking the time to enter a review regarding our company and our technician Russ. We appreciate your business and we value your comments and concerns. We will definitely take a look at how we relate our prices to our customers over the telephone. Thank you again for your comments. We truly do value you and your input.
Service Provided:
Garage Door Opener Repair
Technician:
Russel
Garage Door Opener Repair
Bethany Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/20/2011
Comments: Online
submission
[?]
Our garage door opener malfunctioned at the beginning of our summer vacation at the beach. Russel came over first thing in the morning, figured out that the gear was stripped, replaced it and had the door operating in thirty minutes. He also checked the garage door, lubed it and tightened it so it rolled more easily. I would highly recommend this company and would use them again.

David Baker
Bethany Beach
–david baker
Service Provided:
Garage Door Opener Repair
Technician:
Russel
Garage Door Repair
Frankford, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/10/2011
Comments: Telephone
submission
[?]
Being a previous customer, I had no reservations about calling Precision again. Russ was prompt & very knowledgeable. He knew exactly what the problem was how to resolve it. Hexplained eveerything first, then took care of everything. I'm very happy with the job and warranty. I'll be sure call again if needed & will refer your services.
–Patricia Reid
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Install
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2011
Comments: Telephone
submission
[?]
Danny is a great guy. Although he was a little later than scheduled, the installation went clean. He left his number for me in case I had any questions. The job was done well, and I can't say anything bad about it. I'll absolutely call again and if I can send any business to Precision, I'll do that.
–Travis Harrid
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Danny
Garage Door Install
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/19/2011
Comments: E-mail
submission
[?]
Dear Dean-Needless to say we felt like jerks for having backed into our own garage door-while greeting a neighbor. Probably would have felt better if we had slid into it-on snow or ice or missed judged due to an extreme rain downpoor-alas, not the case. Russ immediately made us feel at a ease-a "things kind of things happens all the time" attitude. He completed the repair efficiently and took his time to explain the workings of the door and to answer our numerous questions. He left us with tips to keep our door running smoothly and carefully went over various items we should be considering for the future (and why).
Hopefully this particular accident will not happen to us again. However if is does (or we have any other garage needs) we will not hesitate to contact Precision and also to highly recommend it to others.
Thanks for being a quality company.....Anne and Bob Chichester

–Anne Chichester
A Response from Dean Wilkinson:
Thanks so much for taking the time to let us know how we did and how Russ made everything easier for you guys. And it- running into garage doors- does happen all the time:)
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Dagsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2011
Comments: Telephone
submission
[?]
Everything is wonderful. Your technician was very nice and very helpful. He answered all of my questions and explained things to me that I didn't know about the operation of the door. I definitely feel assured that I won't have any more problems with my garage door and plan on referring your service any time I can.
–Maureen Sherlock
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Opener Install
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
Your technician was good. He was on time, in uniform and very courteous. I'll call back if I need to.
–Ted Serba
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Install
Selbyville, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Telephone
submission
[?]
Everything is great. The technician who came out couldn't have been nicer. He was on time and very helpful. He showed me what had to be done and also took the time to review how the door has to be maintained.
I really appreciate everything that he did.
–Antonia Martin
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Brandon
Garage Door Opener Install
Dagsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2011
Comments: Telephone
submission
[?]
I have always had a good experience. That's why I always call anytime I need anything taken care of with my garage.
–Stephen Vickers
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Install
Dagsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Telephone
submission
[?]
I've always called because of the good service from Precision. This time there wasn't much needed, but the tech was courteous, pleasant and very nice. As always, I plan to refer your service as much as possible.
–Anita Keane
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Dan
Garage Door Opener Install
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Telephone
submission
[?]
Everything is fine and we're very happy with the repair. The technician was very helpful and knowledgeable. He corrected our problem and we'll definitely call again.
–Michael Boteler
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/07/2011
Comments: Telephone
submission
[?]
Mr. Kent was very happy with the service. He said we responded in a very timely manner and that Russ was very knowledgeable about his door and the operation of it. He also said that Russ was very professional, friendly, and efficent. He would recommend us to anybody.
–John Kent
Service Provided:
Garage Door Repair
Product:
Aluminum Garage Doors
Technician:
Russel
Garage Door Repair
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2010
Comments: Telephone
submission
[?]
I can't thank you enough for coming. Your service man called to let me know he was a little behind schedule and you never get that courtesy anymore. When he arrived, he was extremely pleasant and quite a pro. He took the time to explain everything to me and also made recommendations that I never would have thought of. He is a very good representative for your company and I couldn't be happier. Thank you again.
–Barbara LaFlamme
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/15/2010
Comments: Telephone
submission
[?]
Your service is excellent. Joey was our technician and he was timely, very helpful and knowledgeable. He explained everything and then offered repair options with warranties. We'll definitely call again if need be and will refer your service to all of our friends.
–Bill Sloan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Dagsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2010
Comments: Telephone
submission
[?]
We're completely satisfied with our door repair. Even though we were surprised at the repair cost, we understand that since there's is nothing wrong with our door, the repair was the better decision and the warranty give us the extra peace of mind.
–Mrs. Ralph Semsker
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/27/2010
Comments: Telephone
submission
[?]
Since I've already had previous work done, I can say that Joey is a nice guy. He always clean, conscientious and knows what he's doing. I won't hesitate to refer your service.
–Charles Couche`
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Millsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/26/2010
Comments: Telephone
submission
[?]
I waas very well pleased with the tech and the job he did - everything's working fine now - you'll definitely be referred for your good service
–Deborah Wells
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Dagsboro, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/13/2010
Comments: Telephone
submission
[?]
Everything was great. The original was repair very good and most recently the technician made adjustments. We've used your service in the past and the technician was always on time. We've referred you in the past snd will continue to refer you.
–Mike Holoka
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Bethany Beach, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2010
Comments: Telephone
submission
[?]
Real nice job. Very courteous. Professional and polite. Very pleased.
–James Godfrey
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Remotes / Keypad
:
Garage Door Repair
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/02/2010
Comments: Telephone
submission
[?]
excellent service !!!! very courteous !!! everything wonderful !!
very pleased - give 5's across the board - thank you!
–Thomas Campione
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/23/2010
Comments: Report Card
submission
[?]
Excellent service! Very courteous! Very pleased. Everything was wonderful!
–Thomas Campione
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Repair
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/23/2010
Comments: Report Card
submission
[?]
Great Job ! Came on time and very professional !
–Richard Davy
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/23/2010
Comments: Report Card
submission
[?]
Great! Russ came at 4:00 pm. Professional.
–Richard Davy
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Russel
Garage Door Install
Ocean View, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/17/2010
Comments: Report Card
submission
[?]
Very courteous and nice, informative and told us about proper door maintenance. Left garage clean. Very satisfied.
–Kathy Reisberg
Service Provided:
Garage Door Install
Product:
Garage Door Repair Springs
Technician:
Russel
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
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  • Hazelwood
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  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (22)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
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  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
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  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
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  • Ellendale (1)
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  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
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  • Delaney Corner
  • Kenton
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  • Smyrna (12)
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  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
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