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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Middletown Area, DE

(302) 449-4022

Middletown Area has received 43 reviews, averaging

4.97 of 5 Stars

Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2012
Comments: Telephone
submission
[?]
I am very impressed with your company. You are very prompt and the technician was very knowledgeable. I would certainly like to have Jim come back if I have future needs. You are a top notch company and I will be recommending all of my friends to you.
–ED FISCHER
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door Opener Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2012
Comments: Telephone
submission
[?]
Rick did a good job and explained everything well. I would certainly have him back if we need any work in the future. Very pleased with Precision Door Service!
–Julie Buyers
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Rick
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/08/2012
Comments: Online
submission
[?]
The service technician was on time and professional in his appearance. The called for repair was completed in a timely fashion and suggestions were made by the service tech on different options regarding the existing style of doors.I would recomend Precision to those in need of any type of garage door repair.
–brian heath
A Response from Dean Wilkinson:
Thank you for the very positive review you have given us. We strive to be the best in the industry and appreciate customers like you!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/28/2012
Comments: Telephone
submission
[?]
My door is working fine. Tech explained everything well. I would recommend this company to my friends and family.
–Nathaniel Green
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Russel
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Online
submission
[?]
Your company repaired my springs in the past and I was very pleased with the work then, so I called you again for my repair. I am very pleased with the workmanship and the professionalism of Russ, your technician. The response time was also a plus in my book. I recommend your company to all my friends.
–BEN WALL
A Response from Dean Wilkinson:
Thanks for a positive report on our tech and company. That is why we strive to be the best in the industry.
Thanks for making it worthwhile.
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Technician:
Russel
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Telephone
submission
[?]
My door is working wonderful now. Tech informed me of everything. Russ is welcome to come back in the future if we need service
–BEN WALL
Service Provided:
Garage Door Repair
Technician:
Russel
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Telephone
submission
[?]
My door is working good. Tech did a good job letting me know what he did. I will recommend Precision to my friends and family.
–Jim Irons
Service Provided:
Broken Garage Door Spring Repair
Technician:
Troy
Garage Door Opener Install
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2012
Comments: Telephone
submission
[?]
I was very happy with Rick and the advise he gave me. I am recently widowed and he helped me decide what to do.
You have a wonderful company and I will refer you to all of my friends & family.
–Donna Anthony
Service Provided:
Garage Door Opener Install
Technician:
Rick
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/15/2012
Comments: Telephone
submission
[?]
Our door is working fine, now. We are very pleased with Rick and would be happy to have him again if a service is needed. We will be referring Precision Door Service to all our FF
–Brett Willams
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Rick
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/29/2012
Comments: Online
submission
[?]
Great service! Outstanding communication when your tech was running late. Russ was professional, courteous and finished the job in no time. Thanks also to your scheduling department for sending someone to fix my door on a Saturday.
–david delgrande
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russel
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Telephone
submission
[?]
My door is operating very well now and I'm very with the service I received
–Ed Godsell
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Pell
Garage Door Install
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2012
Comments: Telephone
submission
[?]
I will definitely tell my friends and family what a good experience I had with my new garage door from Precision Garage Doors
–Ginny Macedo
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Dan
Garage Door Install
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Telephone
submission
[?]
Our new door is wonderful. I was very happy with the service I received and the technician who installed my new door.
–Dan Prall
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Troy
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/21/2012
Comments: Online
submission
[?]
Service was great. Service Tech. was very good. My Mom referred Precision to me. Thanks everyone
–Brian Anderson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Dan
Garage Door Repair
Townsend, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2011
Comments: Online
submission
[?]
Fast and professional service. Running late but called in advance to advise me he was running late. Good Call. Over All happy with service. Would consider this Co for future needs
–Gregory Alexander
Service Provided:
Garage Door Repair
Technician:
Dan
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/28/2011
Comments: Online
submission
[?]
I called Precision because I wanted someone locally that would service my garage door and they were able to come the next day. The cable and spring broke on the garage door and I couldn't even get the car out of the garage. Dana came and showed me all the issues with the door (basically I had done no maintenance on the garage door in the ten years I've been living here) and gave me various price options to fix it. Within an hour he was done and on his way so I was happy with the service.
–pat henderson
Service Provided:
Garage Door Repair
Technician:
Dana
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/16/2011
Comments: Online
submission
[?]
Brandon did an OUTSTANDING job :) There are not many business that are able to provide quality same day service.
–linda sparandeo
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Brandon
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/11/2011
Comments: E-mail
submission
[?]
Brandon did an OUTSTANDING job :) There are not many business that are able to provide quality same day service.

–linda sparandeo
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/14/2011
Comments: Online
submission
[?]
We could not be more pleased with Precision Door and Danny. He arrived a little ahead of schedule after notifying us, immediately recognized the source of the problem, adjusted the garage door tracks, replaced the rollers, lubricated the springs all in less than 45 minutes. Danny was very personable, knowledgable, and corrected the problem at a very reasonable price. Highly recommend both Danny and Precision Door and will use again if ever needed.
–larry haid
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Danny
Garage Door Opener Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/05/2011
Comments: Online
submission
[?]
Dana came to our house to take a look at our garage door, which had stopped working, and found the problem and fixed it in short order, charging us a very fair fee. I highly recommend them.
–rebecca brown
Service Provided:
Garage Door Opener Repair
Technician:
Dana
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/29/2011
Comments: Online
submission
[?]
I was very satisfied with not only the quick response time, but the attitude and professionalism of your technician.I will look forward to utilizing your services in the future.
–brian heath
Service Provided:
Garage Door Repair
Technician:
Brandon
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/27/2011
Comments: Telephone
submission
[?]
Excellent service, very satisfied with overall experience.
–Kathleen
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dana
Broken Garage Door Spring Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/07/2011
Comments: Telephone
submission
[?]
Danny is a nice guy. He did a good job, was very quick and thorough. I'll probably be considering his additional recommendations in the future.
–Ivan Acevedo
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/18/2011
Comments: Telephone
submission
[?]
I read reviews on your website & decided to call. It was a pleasant surprise that Dana is a real technician. He was great - explained everything & made both of us comfortable to have the recommended repair completed. The garage door used to be loud enough to wake us, & now we don't here it at all. I'm very satisfied & have referred neighbors.
–Anthony Omelewa
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Install
Townsend, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/04/2011
Comments: Telephone
submission
[?]
Our door is absolutely beautiful and quiet - so much quieter than our old door. The technicians were nice guys - very friendly and cheerful. They cleaned up their materials and took the old door away - all on a day with very heavy rainfall which should have dampened anyone's mood. Teri, from your office was really the deciding factor for me because she took the time to review the website, get the price quote for me and explain everything that we should expect. I'm very, very satisfied and have complimented your service to several of my own customers and will continue to do so.
–Sam White
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
:
Garage Door Opener Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2011
Comments: Telephone
submission
[?]
Everything is good now. Your guy came in and fixed what was wrong and also gave me information on other things to keep an eye on. He made some recommendations that I plan to consider and will call back when I'm ready to follow up on those things.
–Lindsey Mical
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Telephone
submission
[?]
The technician was top notch. He was freindly and knowledgeable. He took care of everything I needed. I'll definitely refer Precision whenever I can.
–Zach Lipscomb
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Brandon
Garage Door Install
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/18/2011
Comments: Telephone
submission
[?]
I'm very happy with everything. Your tech was professional and the door is working well, however, I now realize that I should have also considered a new door, rather than just repairing the one I have.
–Jacqueline Ruley
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Rick
Garage Door Install
Townsend, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/18/2011
Comments: Telephone
submission
[?]
We have always had a good experience with Precision Doors. We had a garage door installed 2 years ago and this year decided to add windows in the top section. It made an incredible difference to add light to a dark garage and the technicians couldn't have been nicer. They completed the job very timely and were very professional. If we decide to make any other changes, Precision is the only company we plan to call. Thank you for such good service.
–Calvin Jones
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Middletown, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2011
Comments: Telephone
submission
[?]
The technician was very friendly and courteous. He immediately knew exactly what was wrong and not only gave me options to fix the problem, but took the time to review the differences. He had everything needed for the repair on his truck and took care of it quickly. I also have the added confidence with 5 year warranty. You can count on referrals from me.
–Joe Worthington
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Brandon
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
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  • Camden Wyoming (7)
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  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
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  • Heronwood
  • Lewes (22)
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(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
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  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
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  • Briar Hook
  • Bridgeville
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  • Georgetown (3)
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  • Richard Heights
  • Seaford (8)
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(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
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  • Milford (2)
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(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
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Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

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