1-866-579-4295
Better Business Bureau Accredited Business

Designer Badge

Facebook Exclusive Offer

$20 Off Garage Door Opener Repair!

Email Address:

Closest Location:

Please send me future coupons and offers

Google Maps Favorite Place

International Door Association

Angies List Super Service Award Winner

Military Discounts

Senior Citizen Discount

CLOSE
Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

CLOSE CLOSE THIS BOX

Read what people are saying
about Precision Garage Door near:

Bear Area, DE

(302) 261-3453

Bear Area has received 54 reviews, averaging

4.91 of 5 Stars

Garage Door Opener Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2012
Comments: Online
submission
[?]
Technician's name---Rick---

Great job---very informative---obviously took his time to analyze every aspect of the job--

good sense of humor--very personable
–HENRY CHISHOLM
Service Provided:
Garage Door Opener Repair
Technician:
Rick
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/14/2012
Comments: Telephone
submission
[?]
We were thrilled that our tech showed up only 20 minutes after he called us to get service. Rick was very professional and did a great job. We may have another door at a different location that needs repaired in the future and will definitely call you. We are giving you a 5 star rating!
–Rob Seale
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/12/2012
Comments: Telephone
submission
[?]
I know it wasn't an easy fix. The builder had not left the door frame square & plumb. Previous repair by a different tech at Precision Door Service 3 yrs ago put on wrong pulleys. Britt came & took the bull by the horns & got the repair done. Please tell Jim, "I am not mad at you for not fixing the door alone." Giving you 5 Stars plus! We will refer you to all our FF
–Mike McDevitt
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Technician:
Jim
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/07/2012
Comments: Report Card
submission
[?]
Very pleased with our service
–Dorothy Thompson
Service Provided:
Garage Door Repair
Technician:
Rick
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/05/2012
Comments: Telephone
submission
[?]
Customer was thrilled with Rick. 20 min. after they called in for service he was there. They were very happy with his professionalism & how well he explained what needed done for the repair.
He may have more doors for us in the near future at another location!
–Rob Seale
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technicians and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Broken Garage Door Spring Repair
Technician:
Rick
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
Pell was early, which is great for me. Reviewed all options. Glad to hear owner brings dog to work, Pell offered my dog a treat too. Job was completed timely and efficiently. The completed job was explained and future options reviewed also. Thank you. I will use Precision again and refer your company.
–Debra Abbott
A Response from Dean Wilkinson:
Thank you for such positive comments regarding our technician and service. We strive to be the best in our industry and when we receive compliments like this, it only reinforces our determination to make sure every customer has the same experience. Thank you again......Sue
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Rebuild
Technician:
Pell
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2012
Comments: Online
submission
[?]
Overall excellent experience from sales to office to installation. Why did I choose Precision? I had a neighbor who had "Amarr" garage doors installed by "Costco". I fell in love with the product, however, I was not impressed by the "out of state" contractor (installer). So I went online and searched for companies (great webpage)that carried this product line. When I saw the "Overhead Door" name pop up, I decided to call your office, amoung others, and scheduled appointments. The rest is history. John Wise (sales) was knowledgable of the product line and helped use choose the model and style, including the the Genie opener. Terry (office) was friendly and helpful during the mixup with the cardcard for the deposit. I can't say enough about Troy. First, he helped me move my '65 Mustang (not running) out of the garage so that he could do the installation. He was courteous, respectful, knowledgable and thorough in the installation of our doors and opener. Troy took the time to answer all of my questions and stayed past dark to insure final product was perfect. We could all use more people like Troy in the service industry. To wrap this up, we would highly recommend Precision Door Service and their staff to anyone who wants a great product, installed professionally, by knowledgable and friendly staff.
–Peter Cheney
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Troy
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2012
Comments: Online
submission
[?]
I have used Precision several times over the past several years (since I have owned my house). I have always had a good experience. This past visit was another 5 star effort. The technician was early, quickly assessed the problem, was very personable, explained what he was doing and why, and he completed the job quickly. I would highly recommend Precision to others (and I already have).
–geoff heath
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Dana
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/28/2011
Comments: Report Card
submission
[?]
Dan was excellent. He explained every aspect of the repair. I'm very satisfied. Thank you.
–Nick Gasorek
Service Provided:
Broken Garage Door Spring Repair
Technician:
Dan
Garage Door Opener Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/31/2011
Comments: Online
submission
[?]
The requested work was done in an efficient, professional and timely manner. The technician was friendly and knowledgable. We chose Precision from the internet and are glad that we did. We would recommend this company highly and will call them again if the need arises. Thanks guys.
–richard pryke
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Danny
Garage Door Repair
Bear, DE
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 06/08/2011
Comments: Report Card
submission
[?]
Perfect job. 100% Satisfaction. Came Early - Thank you! Will call again if needed....Heather
–Heather Luszcz
A Response from Dean Wilkinson:
Heather: Thank you for your words of praise for Russ. We value any feedback provided by our customers and appreciate the time you've taken to express your comments. We also thank you for your confidence in Precision Door Service...........Teri
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Broken Garage Door Spring Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2011
Comments: Telephone
submission
[?]
Everything is perfect. The tech was professional, very good, efficient and did an excellent job. I'll be calling again to have the other door repaired.
–Robert Dorsey
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Danny
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2011
Comments: Telephone
submission
[?]
Rick did a nice job, he's a very good tech. He found the problem, corrected it right away, and made recommendations that I'll take into consideration in the future. Great service.
–Stan Zulkowski
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
Airmont Acres, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2011
Comments: Telephone
submission
[?]
Precision Door is the only garage door service I've called, and more than once. I've always been very satisfied. Your guys are always very nice and professional. They know their jobs, they come in and get done right away. I'll refer your service every time, because I'm very happy with the service I receive.
–Muriel Hogan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Telephone
submission
[?]
Overall I'm very happy with everything. I was very impressed with the technician and would prefer that Dana be the only technician scheduled for me if I have any more garage door needs.
–Kurt Lane
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/16/2011
Comments: Telephone
submission
[?]
My new garage door is excellent. The installer was very knowledgeable and the salesperson was very thorough. I'll refer your service as often as possible.
–Rosemarie Bianchini
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Opener Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2011
Comments: Telephone
submission
[?]
Thank you. The technician did everything he was supposed to do. He was fantastic, great, quick, knew everything he was doing and I will absolutely refer Precision Doors.
–M. Sinapoli
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Technician:
Rick
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Telephone
submission
[?]
Everything seemed to go well. The technician was pleasant and courteous. The door works well and we're very satisfied and happy that it works so well.
–Phil Delia
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Report Card
submission
[?]
Great service!
–Robert Farraj
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2011
Comments: Telephone
submission
[?]
I'm very happy with everything about my new garage door and opener, and I'm completely satisfied across the board. The technicians were courteous, friendly and knowledgeable. I rate the door delivery 4 because of the delay, but I'll rate your overall service 5 and will refer your company whenever anyone asks.
–Jason Henderson
A Response from Dean Wilkinson:
Thank you for bringing the delay to our attention again. We'll try to prevent this in the future by more closely following through on estimated delivery dates and greatly appreciate your input.
Service Provided:
Garage Door Install
Product:
Aluminum Garage Doors
Technician:
Russel
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2011
Comments: Telephone
submission
[?]
Your initial technician was very knowledgeable & explained everything about a new garage door. Of course we were shocked by the expense, but were quite pleased with the skills and expertise of your installers and the finished product is very quiet. They were very good and we were very impressed with their professionalism. We will call Precision again if needed & you'll be on our list of referrals. They did an excellent job.
–Eileen & Jim Doherty
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2010
Comments: Telephone
submission
[?]
Everything was pretty good. Your tech was very helpful and we'll call again if we have to. We'll also try to refer your company whenever possible.
–Charles Wilson
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/03/2010
Comments: Online
submission
[?]
Prompt service, professional technician, incurred minor problem and tech returned within an hour to make adjustment, overall I am completely satisfied with service provided, Great technician was able to provide me with whatever info I wanted.
–Leon Nichols
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Dana
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2010
Comments: Telephone
submission
[?]
Everything is great and I'm very happy with the repair on both doors. The technician was very good & knew what needed to be done.
–Mark Hurd
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2010
Comments: Telephone
submission
[?]
What great service! Even after I changed the quality of doors I was interested in, the techician came back out. The follow-up and scheduling was also impressive. I very happy with everything and these doors are 100 times better than what was previously here. I'll be calling Precision Doors again for my door in the back.
–Mark Kempski
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
:
Garage Door Install
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2010
Comments: Report Card
submission
[?]
Excellent service -great job
–Gordon Trainer
Service Provided:
Garage Door Install
Product:
Steel Garage Doors
Technician:
Russel
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/04/2010
Comments: Online
submission
[?]
the work was done in a professional manner. he replaced the cables which were frayed and did a safety inspection. good job!!!
–Karl Wendeler
A Response from Dean Wilkinson:
Mr. Wendeler:
Thank you for your positive input - we always value all comments provided by our customers, especially ones that can help us improve our service and we also appreciate the time you took to complete our survey. Thanks again..........Teri
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Dana
Garage Door Repair
Bear, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/03/2010
Comments: Telephone
submission
[?]
Everything was handled good & is good now. Althought my realtor handled the contacts for me, I'll be sure to call again if needed
–Tim W
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ryan Holt
Garage Door Repair
Airmont Acres, DE
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2010
Comments: Telephone
submission
[?]
I'm very satisfied. The technician was very nice, polite, respectful, knowledgeable and he made the necessary repair very quickly. I've always used Precision Door in the past, will continue to whenever I have to and will refer your service.
–Muriel Hogan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
:
Garage Door Opener Install
Bear, DE
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 10/18/2010
Comments: Online
submission
[?]
Joey was my technician on Saturday, 10/16/10. Opener installed without problems. All trash was taken with tech. i am pleased with the opener. However, when I tried to change the pass code, I could not. I haven't called Joey back, yet to go over it again. I have only one complaint, that my original scheduled installation was 10/14/10. I left my job early, to be home between 4 and 6 pm. This time needed to be made up, which could not be due to other circumstances. I guess maybe a call should be scheduled 1 hour prior to the 2 hour window would be helpful. I would not have left work at all. I am very happy with the door. It is so quiet I am still looking to make sure it is working. Thanks, LS
–Leigh Scatasti
A Response from Dean Wilkinson:
Ms. Scatasti: Thank you for providing input to help us better serve our customers. We'll be sure to make it a standard procedure that all technicians call their next customer in advance and provide an estimated time of arrival. We appreciate all of our customers and hope we can be of service in the future. Thank you again.........Teri
Service Provided:
Garage Door Opener Install
Product:
Aluminum Garage Doors
:
(302) 353-4401
Wilmington Area
4.91 out of 5 stars
(211)
Read All Wilmington Reviews
(302) 722-4188
Newark Area
4.78 out of 5 stars
(101)
Read All Newark Reviews
(302) 724-6240
Dover Area
4.98 out of 5 stars
(42)
Read All Dover Reviews
  • Brookdale Heights
  • Camden
  • Camden Wyoming (7)
  • Dover (26)
  • Hartly (3)
  • Hazelwood
  • Hazlettville
  • Highland Acres
  • Little Creek
  • Magnolia (6)
  • Oak Grove
  • Pearsons Corner
  • Port Mahon
  • Rising Sun-Lebanon
  • Rodney Village
  • Seeneytown
  • Warren Landing
  • White House Landing
  • Woodside
(302) 329-7039
Rehoboth Beach Area
4.71 out of 5 stars
(42)
Read All Rehoboth Beach Reviews
  • Bay Harbor
  • Beaver Dam Acres
  • Dewey Beach
  • Henlopen Acres
  • Heronwood
  • Lewes (22)
  • Marshtown
  • Murrays Corner
  • Nassau
  • Rehoboth Beach (20)
  • The Woods On Herring Creek
(302) 261-3453
Bear Area
4.91 out of 5 stars
(54)
Read All Bear Reviews
(302) 289-3080
Felton Area
4.9 out of 5 stars
(10)
Read All Felton Reviews
  • Brookhaven Estates
  • Felton (8)
  • Frederica
  • Hopkins Corners
  • Hughes Crossroads
  • Little Heaven
  • Mastens Corner
  • Petersburg
  • Plymouth
  • Riverview
  • Viola (2)
(302) 339-8492
Georgetown Area
5 out of 5 stars
(11)
Read All Georgetown Reviews
  • Baileys Landing
  • Bethel
  • Blades
  • Briar Hook
  • Bridgeville
  • Broad Creek
  • Concord
  • Craigs Mill
  • Douglas Forge
  • Dublin Hill
  • Fisher Mill Park
  • Flea Hill
  • Georgetown (3)
  • Hollyville
  • Kings Crossroads
  • Middleford
  • Piney Grove
  • Richard Heights
  • Seaford (8)
  • Stockley
(302) 449-4022
Middletown Area
4.97 out of 5 stars
(43)
Read All Middletown Reviews
(302) 725-4975
Milford Area
4.83 out of 5 stars
(30)
Read All Milford Reviews
  • Abbotts Mill (24)
  • Adams Crossroads
  • Adamsville
  • Andrewsville
  • Argo Corners
  • Blanchard
  • Chestnut Knoll
  • Ellendale (1)
  • Federalsburg
  • Fleming Corners
  • Greenwood
  • Harrington
  • Jefferson Crossroads
  • Layton Corners
  • Lynch Heights
  • Melvin Crossroads
  • Milford (2)
  • Milton (3)
  • New Market
  • Slaughter Beach
  • Vernon
  • Woods Haven
(302) 297-8179
Millsboro Area
4.96 out of 5 stars
(28)
Read All Millsboro Reviews
(302) 514-1998
Smyrna Area
5 out of 5 stars
(15)
Read All Smyrna Reviews
  • Brenford
  • Chambersville
  • Clayton (3)
  • Collins Beach
  • Delaney Corner
  • Kenton
  • Nandains Landing
  • Smyrna (12)
  • Walker
  • Whitehall Landing
  • Woodland Beach

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1-866-579-4295
20 Shea Way #206b Newark DE 19713
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


Amarr Garage Door Repair Chamberlain Garage Door Repair CHI Garage Door Repair Clopay Garage Door Repair Craftsman Garage Door Repair Fimbel Garage Door Repair Garaga Garage Door Repair Genie Garage Door Repair Home Depot Garage Door Repair LiftMaster Garage Door Repair Marantec Garage Door Repair Martin Garage Door Repair Overhead Door Garage Door Repair Precision Garage Door Repair Raynor Garage Door Repair Sears Garage Door Repair Stanley Garage Door Repair Wayne Dalton Garage Door Repair